How to Prioritize Your CRM Projects

You may have heard the adage, “Customers are the lifeblood of any business.” They...

How to Define a Pipeline Strategy for Financial Services Using CRM Software

With more and more organizations investing heavily in online services, AI-driven technologies, and self-service...

Optimizing CRM for The Manufacturing Industry

Transformed by digitization, the manufacturing industry is changing how manufacturers design, produce, use, maintain,...

The Role of Rebate Management Software in Manufacturing

As manufacturers continue to look for better ways to drive revenues while also building...

5 Supply Chain and Distribution Channel Management Strategies for CRM

The age of digital transformation offers manufacturers many opportunities to create efficiencies and gain...

Customer Experience Trends in the Transport and Logistics Industry

Customer Experience Trends in the Transport and Logistics Industry

Managing the delivery of numerous packages of all shapes and sizes between businesses and...

Zendesk CX Trends Report: Manufacturing Industry

Zendesk CX Trends Report: Manufacturing Industry 

Customer service has evolved as a major difference between businesses, a top concern for...

The Manufacturing Industry: 4 Ways to Improve Customer Service with Your CRM

The Manufacturing Industry: 4 Ways to Improve Customer Service with Your CRM 

As a manufacturer, you sell your products to dealers or distributor networks. When they...