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Customer Retention & the Bank of Good Will

By : David Faye, CEO May 8, 2023 4 min read

Light Agents in Zendesk for Cost-Effective Collaboration

By : Sarah Hurd, VP Professional Services Apr 10, 2023 6 min read

Customer Service: From Cost Center to Value Driver 

By : Sarah Hurd, VP Professional Services Jan 25, 2023 6 min read

4 Questions for Tackling Customer Churn

By : Sarah Hurd, VP Professional Services Nov 23, 2022 5 min read