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How to Plan for CX Success with Your Zendesk Software

By : Sarah Hurd, VP Professional Services Jul 4, 2022 4 min read

How to Save Time and Money on Zendesk Training 

By : Sarah Hurd, VP Professional Services May 30, 2022 4 min read
authenticity

Build Authenticity and Better Serve Customers with AI

By : Ciara McNeely, VP Marketing Mar 26, 2021 3 min read
customer service leaders

Where are Customer Service/Support Leaders Spending In 2021?

By : Sarah Hurd, VP Professional Services Mar 16, 2021 5 min read
business chatbots

What Your Business Needs to Know About Chatbots

By : Ciara McNeely, VP Marketing Feb 23, 2021 3 min read
revenue data

How to Drive Revenue with Data

By : Sarah Hurd, VP Professional Services Feb 18, 2021 5 min read
translation

3 Reasons to Add Translation Capabilities to Your CX Software

By : Sarah Hurd, VP Professional Services Feb 15, 2021 5 min read
omnichannel support

What is Integrated Omnichannel Support?

By : Luke Richmond, Director of Global Professional Services Dec 23, 2020 2 min read
project management and CRM

Integrating CRM and Project Management

By : Ross Peetoom, VP Professional Services Dec 21, 2020 5 min read
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