What do we have to do for our project to succeed?

Your involvement is key to success. Our team is absolutely responsible for the heavy lifting, but our process is a collaborative one. Why? Because to ensure we are building the software and integrations you need, we need your input.  

Here are some ways we require involvement from our clients: 

• Regular communication cadence with the core implementation team, specifically check-ins with the Project Manager/Project Sponsor. 
• Timely pass-off of requested information. 
• Testing and confirmation or feedback documentation of implemented functionality and migrated data. 
• Participation in training (independent, peer-to-peer, and Faye-facilitated).
• Master the ability to perform basic admin. functions in software 
• Be responsible for managing cross-department collaboration and decision-making on software maintenance, modifications, and enhancements. 
• Ensuring all stakeholders adhere to requests and project deadlines