What is the Faye Process?
Our projects align a vision with a proven process. Many details are unique to each client, so our process incorporates flexibility to meet your needs.
In short, most projects go through 5 phases:
- Post-Deployment Support
The Faye teams guide clients through every step of the implementation process to ensure it happens fast, works the way it should, and user adoption Is successful. Better yet, we stay with a client beyond initial implementation and work as a true partner to continue to improve your solution and ensure your ongoing success.
From your first discovery call through post-implementation ongoing support, we listen to you and your needs so we can eat your software complexity and create the best software to meet your unique needs.
We don’t consider the project complete until you have signed off that your implementation is live and working as expected.
Our team will work with you to ensure training and user adoption efforts are on schedule and internal client champions are mobilized during each step in the process so there are no surprises.