By : D'Andre Davis-Taylor | January 5, 2024 |

Faye Announces New Freshdesk Integration with NetSuite

Calabasas, CA | January 5, 2024 – Faye, a global leader in software strategy, deployment, integrations, and ongoing management for mid-market and enterprise organizations today announced a new integration that allows Freshworks customers using Oracle NetSuite to streamline their customer support processes through a comprehensive, real-time integration between NetSuite and Freshdesk.  

The Freshdesk NetSuite Integration by Faye allows users to seamlessly sync NetSuite customers, contacts, and sales history with Freshdesk in real-time allowing for streamlined processes, automated tasks, and increased productivity. Instant synchronization of information ensures data is always accurate and available to increase customer satisfaction. 

“At Faye, we are consistently seeking new ways to help our clients become more efficient and to enable them with better ways to effectively manage their software investments at a larger scale,” said David Faye, CEO of Faye. “This collaboration demonstrates our ongoing dedication to offering businesses premier solutions that amplify their ability to simplify processes and bolster data accuracy.” 

The Freshdesk NetSuite Integration by Faye is available to Faye clients today and fully compatible with all currently supported versions of Freshdesk. To learn more, visit our integration page. 

About Faye

Faye is a global leader in software strategy, deployment, integrations, and ongoing management for mid-market to enterprise organizations, working with customers in over 25 countries to integrate SugarCRM, Salesforce, Freshworks, Zendesk, HubSpot, Pipedrive, and more into complex tech stacks.    

An Inc. 5000 award winner ten years in a row, Faye is an experienced CRM, CX, and bot advisor, trusted by customers and channel partners alike. They were recognized as the 2023 SugarCRM President’s Club Partner of the Year and the 2022 North America Zendesk GTM Partner of the Year.    

The Faye Team’s depth of expertise is showcased through a library of custom-built software enhancements, tools, and integrations utilized by thousands of users every day. Faye helps their customers leverage the full, hidden potential of their software stack, driving software returns of up to 10x.