By : Asher Wenrich | October 1, 2020 |

Faye Releases the Utilization Monitor for SugarCRM October 01, 2020


Faye Business Systems Group, a global technology company, and SugarCRM’s Global Reseller of the Year for 2020, has announced the availability of their newest Sugar Add-on, the Utilization Monitor for Sugar. The Utilization Monitor is a must-have user adoption driver that provides real-time visual dashboards of the critical business activities sales executives need to track in their CRM platform.

The Utilization Monitor for Sugar equips managers and supervisors with valuable optics into how their CRM users interact in Sugar and what features are underutilized.

Features and Benefits of the Utilization Monitor for Sugar include:

  • Ability to track all users interaction with Sugar
  • Compare usage between users and user groups
  • See how usage is changing over time
  • See when a user isn’t using a feature
  • Customizable weighting of activities allows adapting to clients individual needs
  • Display usage stats on a custom dashboard
  • Use data to boost employee engagement with Splash CRM gamification for Sugar

To learn more about the Utilization Monitor for Sugar, visit

About Faye Business Systems Group

FayeBSG is a global technology company that helps companies grow by successfully deploying, customizing, building, and managing industry leading customer experience, CRM, and ERP software platforms to meet evolving business needs. As a SugarCRM Elite partner and awarded the 2020 SugarCRM Global Reseller of the Year, FayeBSG is also a leading partner with Sage, Zendesk, Salesforce, and Hubspot as well as an innovative provider of custom software solutions.    

FayeBSG is known for their SugarCRM integrations with Sage 100, QuickBooks, NetSuite, Acumatica, Intacct, Constant Contact, Authorize.Net, Hubspot, Ring Central, Box, Jira, Ytel, and more. Services include project management, software implementations, consulting, training, custom development, and support.

Specializing in software implementations for various industries, FayeBSG has customized successful CRM and ERP platforms for a variety of mid-market and enterprise businesses.

Original press release can be found, here.