Faye Launches New Zendesk Integration with QuickBooks
Calabasas, CA | November 7, 2024 – Faye, a global leader in software strategy, deployment, integrations, and ongoing management for mid-market and enterprise organizations, today announced a new integration connecting Zendesk’s customer support platform with QuickBooks’ robust accounting system. This solution empowers businesses to unify support and finance operations, breaking down data silos to streamline workflows and enhance customer interactions.
The Zendesk QuickBooks Integration by Faye offers real-time, bi-directional data synchronization, giving support teams immediate access to crucial financial information directly within Zendesk. With this integration, businesses can now seamlessly address both support and billing inquiries on a single platform, improving operational efficiency and ensuring data accuracy.
“Modern customer experiences demand a seamless blend of support and financial insights,” said David Faye, CEO of Faye. “With this integration, we’re empowering businesses to resolve customer inquiries faster by providing critical financial context right within the support workflow, leading to quicker resolutions and more informed interactions. ”
The Zendesk QuickBooks Integration is available to Faye clients today and is fully compatible with all currently supported versions of Zendesk and QuickBooks Online. To learn more about this integration, visit our integration page.
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About Faye
Faye is a global leader in software strategy, deployment, integrations, and ongoing management for mid-market to enterprise organizations, working with customers in over 25 countries to integrate leading sales, services, and marketing solutions like SugarCRM, Salesforce, Freshworks, Zendesk, HubSpot, Pipedrive, and more into clients’ tech stacks.
A ten-time Inc. 5000 award winner, Faye is an experienced CRM, CX, and AI advisor, trusted by customers and channel partners alike. They were recognized as the SugarCRM President’s Club Partner of the Year in 2024 for the fifth consecutive year and the 2024 Freshworks CX and CRM Strategic Partner of the Year.
The Faye Team’s depth of expertise is showcased through a library of custom-built software enhancements, tools, and integrations utilized by thousands of users every day. Faye helps their customers leverage the full, hidden potential of their software stack, driving software returns of up to 10x.
For more information, please visit https://fayedigital.com/.