Salesforce Services

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Level-up your CRM strategy

Whether you’re exploring Salesforce as a new solution or seeking to optimize your current platform for business growth, Faye has got you covered!

Regardless of where you are in your CRM journey, our expertise in everything Salesforce is designed to streamline your maintenance structure, simplifying processes and improving overall productivity.

Our Salesforce Offerings

Implementations & Jump Start Packages

Get up and running on Salesforce without the stress and potential pitfalls of doing it yourself. Our Salesforce implementation services focus on integrating your other software into Salesforce and making sure your processes are set up to drive business success.

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Software + Process Optimization

Make sure your software works the way you need it to with a Salesforce Software + Process Optimization. Our experts work with you to define the steps you need to take to drive your Salesforce system from its current state to the ideal state you need it to be in to drive organizational efficiency.

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Migration Services

Our team of experts will seamlessly transition your business from another CRM to Salesforce, ensuring a smooth and efficient transfer of data, configurations, and workflows. We will ensure your business can confidently adopt Salesforce while minimizing disruptions to customer support operations.

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Custom Application Development

Adding Salesforce into your tech stack is not enough to start seeing results. Our team of Salesforce experts help you seamlessly weave it into the fabric of your organization, linking it with other platforms and solutions you are already using today. With these customized integrations, you can streamline support, delivered tailored customer experiences, centralize access to critical client data, and so much more!

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Evaluation & Procurement Services

Our software evaluation and procurement services go beyond mere negotiation; we act as your trusted advocate to ensure you secure the best deals with software vendors. By partnering with us, you gain access to preferred pricing and terms, ensuring your investment drives maximum value and aligns with your business goals.

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Integrations

Connect your Salesforce application to the rest of your tech stack. Our integrations allow you to build seamless bridges between the software you’re already using today to enhance interoperability between your CRM and your other software investments. By integrating your Salesforce application with your existing systems, you can unlock new efficiencies, streamline processes, and facilitate smoother data flow across platforms.

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Salesforce Expertise

Salesforce Sales Cloud, the #1 trusted AI CRM, streamlines sales by centralizing data and automating tasks for smarter, faster selling. It accelerates revenue with AI insights for quicker deals and accurate forecasts. Enhancing rep productivity and automating workflows, Salesforce Sales Cloud offers deep insights to drive growth efficiently.

Salesforce Marketing Cloud leverages AI to personalize marketing across channels, enhancing customer connections. With solutions for email, mobile, social media, and more, Salesforce Marketing Cloud offers a comprehensive toolset for understanding and engaging customers.

Salesforce Service Cloud streamlines customer service with an AI-powered workspace, facilitating support across email, phone, chat, and more. Leveraging Salesforce’s CRM, it optimizes case management and task routing, enhancing team efficiency. Salesforce Service Cloud’s comprehensive platform ensures quick, accurate resolutions, improving your overall customer experiences.

Axia for Salesforce

Axia elevates the concept of traditional managed services by bundling Faye’s capabilities and expertise into one annual or monthly subscription, empowering your organization with continuous improvements at a fixed flat rate fee.

Unlike other Salesforce support providers, Faye doesn’t just settle for simple issue resolution and maintenance. We take it a step further by continuously optimizing your platform, transforming your application from something that just checks a box to a total game-changing solution.

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WORLD-CLASS CRM AND CX EXPERTS

Faye has completed over 1,000 successful CRM and CX software projects. Our depth of expertise is showcased through a library of custom-built software enhancements, tools, and integrations used by 100,000+ users every day.

As a 10-time Inc. 5000 winner and member of the CRN Solutions Provider 500 List, we know software implementation, integration, and support like the back of our hands.

To learn more about our CRM qualifications, please view our Awards Page.

Our Expertise

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