customer service leaders

Where are Customer Service and Support Leaders Spending In 2021?

There’s no question that the COVID-19 pandemic had a profound — and largely disastrous...

b2b marketing trends

5 B2B Marketing Trends in 2021

No matter how you shake it out, 2020 was a whirlwind. Everyone dealt with...

business chatbots

What Your Business Needs to Know About Chatbots

The chatbot is no longer the stuff of science fiction. It’s real, and it...

gamification in everyday life

Gamification in Everyday Life… and How You Can Use it for Business

After deciding to write this blog about gamification in everyday life, I spent a...

pitching to C-Suite

5 Tips for Pitching Technology to Your C-suite

Senior executives tend to be big-picture people. It’s their job to think about the...

WFH

8 Key Technologies for WFH Productivity

The ongoing global pandemic has shined a light on working from home (WFH) capabilities....

gamification everyday

How Does Gamification Help Businesses?

“In every job that must be done, there is an element of fun. You...

knowledge management

5 Reasons to Improve Your Company’s Knowledge Management Systems

With the COVID-19 edges into the rearview mirror, the absolute last thing that any...

Inc 5000 list of fasting growing companies

Faye Celebrates Seventh Consecutive Year on Inc. 5000 List

Faye Celebrates Seventh Consecutive Year on Inc. 5000 List Faye’s continuous growth, focus on...