Customer Experience The Benefits of Using Zendesk for a Complete CX Strategy Luke Richmond, Director of Global Professional Services April 17, 2023
Customer Experience How to Plan for CX Success with Your Zendesk Software Sarah Hurd, VP Professional Services July 4, 2022
Customer Experience How to Save Time and Money on Zendesk Training Sarah Hurd, VP Professional Services May 30, 2022
Conversational AI / BotsCustomer ExperienceMarketing Automation Build Authenticity and Better Serve Customers with AI Ciara McNeely, VP Marketing March 26, 2021
Customer Experience Where are Customer Service/Support Leaders Spending In 2021? Sarah Hurd, VP Professional Services March 16, 2021
Conversational AI / Bots What Your Business Needs to Know About Chatbots Ciara McNeely, VP Marketing February 23, 2021
Customer Experience How to Drive Revenue with Data Sarah Hurd, VP Professional Services February 18, 2021
Customer Experience 3 Reasons to Add Translation Capabilities to Your CX Software Sarah Hurd, VP Professional Services February 15, 2021
Customer Experience What is Integrated Omnichannel Support? Luke Richmond, Director of Global Professional Services December 23, 2020
CRM / SalesCustomer Experience Integrating CRM and Project Management Ross Peetoom, VP Professional Services December 21, 2020
Conversational AI / BotsCustomer Experience Using Sentiment Analysis to Improve Your Customer Service Ciara McNeely, VP Marketing December 11, 2020
Customer Experience 9 Reasons to Use a Chat Platform Luke Richmond, Director of Global Professional Services November 30, 2020