Sugar allows your customer-facing sales and support reps to work the way they want to, bringing key customer experience activities into the apps they use most – email and calendaring.
A key component of the No-Touch Information Management philosophy is Sugar Connect, which provides complete context during critical interactions with customers. And it keeps all of your customer account information up-to-date without ever having to leave your inbox.
Sugar Connect synchronizes Microsoft Office 365 and Google G Suite data directly with Sugar Sell, Serve, Enterprise, and Pro, incorporating email, calendar events, tasks, and contacts into the unified customer view provided by the Sugar platform.
Here are the Top 3 Benefits of Sugar Connect:
1. 360-degree Customer View
Gain complete visibility into the health of your accounts, lead, and opportunities right from your email app.
2. Simplified Data Entry
Archive important emails to Sugar, while automatically syncing your calendar and contacts.
3. CRM Embedded
Access and update Sugar, without leaving your email