SugarCRM AI Agents Tailored for your business

Meet the Future of CRM: How Faye Agent Builder Redefines AI-Powered Customer Engagement for SugarCRM

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AI inside CRM is finally moving from novelty to necessity—but most teams still struggle to turn scattered data and disconnected tools into clear, reliable next steps.

That’s why we built Faye Agent Builder (FAB) for SugarCRM—and why this next release represents a major leap forward in practical, workflow-native AI.

In this session, we’re pulling back the curtain on what’s new, what’s possible, and what the future of AI inside SugarCRM truly looks like.

Join Dan Hawvermale, SVP of Revenue, and David Pascale, Sr. Director of Data & AI, as they take you inside the newest FAB release—featuring four powerful new agents designed to give sellers, marketers, and account teams sharper insights, faster prep, and clearer next moves.

No fluff. No jargon. Just a live, in-product look at how AI agents can reshape your day-to-day operations.

You’ll see how FAB now pulls from any Sugar module (including custom) and combines it with live web intelligence to generate targeted briefs, recommended actions, outreach starters, and more—directly on the record where the work happens.

What we’ll cover:

• A first look at the Second Release of Faye Agent Builder for SugarCRM
• Live demos of four brand-new AI agents built for sellers and GTM teams
• How FAB surfaces context, next steps, and personalized plans instantly
• How to build your own custom agents—no code, no complexity
• What this release signals about the future of AI inside CRM

Whether you’re exploring AI for the first time or looking to push beyond early experiments, this is your chance to see where CRM-embedded intelligence is headed—and how fast it’s evolving.

Reserve your seat—and get a front-row look at the future of AI-powered work.

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Speakers