Faye team headshots

Welcome to
the team

Companies need capable, intelligent and committed partners who help them optimize and unlock value from their software. That’s where Faye comes in. But…we’re only as good as our people. Luckily for us, we’re off to a great start. The team we have in place are seriously good at what they do, and we’re always looking for more.

Jump to open roles

The important
things first

Mission

Our mission is to make the best software in the world even better. That why our tag line is “We Eat Software”.

Vision

Our vision is simple. Help our clients accomplish their goals. There is no ceiling to what we can achieve with a lot of caffeine and an uncompromising commitment to make software better.

Open Roles

At Faye text

VP of Marketing

Faye Digital Remote - United States

"The objective of the VP of Marketing is to be the person who leads marketing for Faye. This is a leadership position that is a hybrid role between strategy, operations, and tactical work. Success for the VP of Marketing is defined by: revenue generated by marketing activities."

Sales Director

Faye Digital Remote - Colombia

We are seeking a Director of Sales to be the driving force in growing the company’s sales revenue..  Our primary differentiators are our proprietary add-on products for SugarCRM and our unique ability to customize products to our clients’ needs. In addition, the products we choose to sell are key to our ability to grow our revenue. In addition to SugarCRM, we are also a leading partner for Act-On Marketing Automation Software, Sage, Acumatica, Monday.Com, and other software solutions. Our current install base of 400+ customers gives us a fertile ground for opportunistic cross-sell/up-sell growth as well. The Director of Sales reports to the COO and is a key member of the leadership team. 

Sales Director

Faye Digital Remote - Serbia

We are seeking a Director of Sales to be the driving force in growing the company’s sales revenue..  Our primary differentiators are our proprietary add-on products for SugarCRM and our unique ability to customize products to our clients’ needs. In addition, the products we choose to sell are key to our ability to grow our revenue. In addition to SugarCRM, we are also a leading partner for Act-On Marketing Automation Software, Sage, Acumatica, Monday.Com, and other software solutions. Our current install base of 400+ customers gives us a fertile ground for opportunistic cross-sell/up-sell growth as well. The Director of Sales reports to the COO and is a key member of the leadership team. 

Workforce Support Specialist

Faye Digital Remote - Serbia

The objective of the Workforce Support Specialist is to respond to internal support requests, diagnoses basic technology-related problems, and troubleshoots hardware and software malfunctions from a remote location. The ideal candidate will have knowledge of hardware/software installation and network connectivity. This is a critical position that is a hybrid role between operations and tactical work.

Digital Marketing and Content Specialist

Faye Digital Remote - United States

The Digital Marketing and Content Specialist will execute content strategies ranging from email campaigns to blogging to webinars that are targeted to our ideal and existing customer personas. The ideal candidate will have professional experience utilizing HubSpot to its fullest functionalities to execute lead generation initiatives.

Customer Support Representative

Faye Digital Remote - United States

The objective of the Customer Support Representative is to respond to internal support requests, diagnoses basic technology-related problems, and troubleshoots hardware and software malfunctions from a remote location. The ideal candidate will have knowledge of hardware/software installation and network connectivity. This is a critical position that is a hybrid role between operations and tactical work.

Customer Support Manager

Faye Digital Remote - United States

The objective of the Customer Support Manager is to be the person who leads the internal support team for Faye. This is a critical position that is a hybrid role between strategy, operations, and tactical work.

Customer Success Manager

Faye Digital Remote - United States

"The Customer Success Manager will lead customer success initiatives, keep Faye focused on customer outcomes, and play a central role in engaging our clients to drive adoption and demonstrate ongoing value of Faye products and services. This critical function is responsible for developing, maintaining, and strengthening relationships with customers. The CSM will work with the rest of our organization ensuring customers are realizing the value from Faye products & services to drive adoption, transformation, renewals, expansion, and advocacy across the overall Faye client portfolio. Our objective is to retain our clients forever; which we accomplish through providing highly innovative software solutions to business issues, providing highly responsive support, and creating close working relationships with clients."

Account Executive

Faye Digital Remote - United States

The objective of the Account Executive (AE) is to cultivate and develop relationships with our target market and to sell products and services related to SugarCRM, Zendesk, Salesforce, HubSpot, professional services, and our own line of add-on products. Our success is based on our ability to deliver innovative and leading solutions to our target market. We are on the cutting edge of product development and services in delivering these solutions to businesses in a variety of industries. Our objective is to retain our clients forever which we accomplish through highly responsive support, world-class communication with clients, creating close working relationships with clients, and a focus on providing value in everything we do. The AE will be responsible for finding and developing new client relationships and improving and helping to grow ongoing relationships. Work with Faye and make a difference in real and measurable ways. We believe in hard work, professionalism, personal & professional growth, and being the best at what we do. Do you love software? Our values support the belief that anything is possible, and we’re looking to add members to the team who feel the same. We invite you to explore exciting career opportunities with one of the leading software and professional service companies in the industry.

Account Executive

Faye Digital Remote - United Kingdom

The objective of the Account Executive (AE) is to cultivate and develop relationships with our target market and to sell products and services related to SugarCRM, Zendesk, Salesforce, HubSpot, professional services, and our own line of add-on products. Our success is based on our ability to deliver innovative and leading solutions to our target market. We are on the cutting edge of product development and services in delivering these solutions to businesses in a variety of industries. Our objective is to retain our clients forever which we accomplish through highly responsive support, world-class communication with clients, creating close working relationships with clients, and a focus on providing value in everything we do. The AE will be responsible for finding and developing new client relationships and improving and helping to grow ongoing relationships. Work with Faye and make a difference in real and measurable ways. We believe in hard work, professionalism, personal & professional growth, and being the best at what we do. Do you love software? Our values support the belief that anything is possible, and we’re looking to add members to the team who feel the same. We invite you to explore exciting career opportunities with one of the leading software and professional service companies in the industry.

Zendesk Consultant

Faye Digital Remote - United Kingdom

"We are seeking a strong individual to add to our growing Zendesk practice as a Zendesk Consultant. Our Professional Services team advises and guides our wide array of clients as they map any number of business needs to Zendesk. We get our clients onboarded quickly and easily by helping them to use, see, learn, and believe in Zendesk."

Zendesk Consultant

Faye Digital Remote - United States

"We are seeking a strong individual to add to our growing Zendesk practice as a Zendesk Consultant. Our Professional Services team advises and guides our wide array of clients as they map any number of business needs to Zendesk. We get our clients onboarded quickly and easily by helping them to use, see, learn, and believe in Zendesk."

Zendesk Consultant

Faye Digital Remote - APAC

"We are seeking a strong individual to add to our growing Zendesk practice as a Zendesk Consultant. Our Professional Services team advises and guides our wide array of clients as they map any number of business needs to Zendesk. We get our clients onboarded quickly and easily by helping them to use, see, learn, and believe in Zendesk."

Zendesk Consultant

Faye Digital Remote - Colombia

"We are seeking a strong individual to add to our growing Zendesk practice as a Zendesk Consultant. Our Professional Services team advises and guides our wide array of clients as they map any number of business needs to Zendesk. We get our clients onboarded quickly and easily by helping them to use, see, learn, and believe in Zendesk."

Zendesk Consultant

Faye Digital United States, California

We are seeking a strong individual to add to our growing Zendesk practice as a Zendesk Consultant. Our Professional Services team advises and guides our wide array of clients as they map any number of business needs to Zendesk. We get our clients onboarded quickly and easily by helping them to use, see, learn, and believe in Zendesk.

Zendesk Consultant

Faye Digital Remote - United Kingdom, Greater London

We are seeking a strong individual to add to our growing Zendesk practice as a Zendesk Consultant. Our Professional Services team advises and guides our wide array of clients as they map any number of business needs to Zendesk. We get our clients onboarded quickly and easily by helping them to use, see, learn, and believe in Zendesk.

SugarCRM Consultant

Faye Digital Remote - United States

We are seeking a strong individual to add to our team as a SugarCRM Consultant reporting to our Director of Professional Services. The SugarCRM Consultant will help us implement and support products and services related to SugarCRM, Zendesk, Salesforce, HubSpot, Sage, and our Faye line of products.

Software Solutions Consultant

Faye Digital Remote - United States

We are seeking a strong individual to add to our team as a Software Solutions Consultant reporting to our Director of Professional Services. The Director of Professional Services will help us implement and support products and services related to SugarCRM, Zendesk, Salesforce, HubSpot, and our Faye line of products.

Software Solutions Consultant

Faye Digital Remote - United States, California

We are seeking a strong individual to add to our team as a Software Solutions Consultant reporting to our Director of Professional Services. The Software Solutions Consultant will help us implement and support products and services related to SugarCRM, Zendesk, Salesforce, HubSpot, and our FayeBSG line of products.

Project Manager

Faye Digital Remote - Colombia

Faye is seeking a Project Manager who can work with our solution architects and development team to provide software implementation, customization, and support services to our clients, primarily through the use of industry-leading CRM & CX Software.

Product Manager

Faye Digital Remote - United States

The objective of the Product Manager is to be the person who manages product or products for FayeBSG. This is a position that is a hybrid role between strategy, operations, and tactical work.

Project Manager

Faye Digital Remote - United States, California

FayeBSG is seeking a Project Manager who can work with our solution architects and development team to provide software implementation, customization, and support services to our clients, primarily through the use of industry leading CRM & CX Software.

Project Manager

Faye Digital Remote - Colombia, Antioquia

FayeBSG is seeking a Project Manager who can work with our solution architects and development team to provide software implementation, customization, and support services to our clients, primarily through the use of industry leading CRM & CX Software.

Project Coordinator

Faye Digital Remote - Colombia

We are seeking a strong individual to add to our team as a Project Coordinator. This individual will help support coordinate the management of both client and internal project/program efforts related to SugarCRM, Zendesk, Salesforce, HubSpot, Sage, and our Faye line of products.

Project Coordinator

Faye Digital United States - Remote

We are seeking a strong individual to add to our team as a Project Coordinator. This individual will help support coordinate the management of both client and internal project/program efforts related to SugarCRM, Zendesk, Salesforce, HubSpot, Sage, and our Faye line of products.

Project Coordinator

Faye Digital Remote - Colombia, Antioquia

We are seeking a strong individual to add to our team as a Project Coordinator. This individual will help support coordinate the management of both client and internal project/program efforts related to SugarCRM, Zendesk, Salesforce, HubSpot, Sage and our FayeBSG line of products.

Senior Frontend Developer

Faye Digital Remote - United States

Senior Fullstack Developer

Faye Digital Remote - Serbia

Senior Fullstack Developer

Faye Digital Remote - Serbia, Belgrade

Are you a Web Developer who is deeply passionate about the web and loves to make user experiences fascinating and dynamic? Do you possess technical creativity combined with strong coding skills, deep understanding of enterprise systems and know that our existing customers demand great things for their custom solutions?

Workforce Support Manager

Faye Digital Remote - United States, California

The objective of the Manager – Workforce Support is to be the person who leads the internal support team for FayeBSG. This is a critical position that is a hybrid role between strategy, operations and tactical work.

Salesforce Implementation Manager

Faye Digital Remote - United States

"We are seeking a strong individual to add to our team as a Salesforce Implementation Manager reporting to our VP of Professional Services. This position will be directly responsible for managing all Salesforce.com Implementations as well as managing our clients and our client’s clients. It will be an interface to our internal programming professionals and technical consultants. In addition, you will help manage customer and technical support ownership and prioritize projects for the team, while facilitating dialogue between clients/users and our professionals, as well as overseeing discovery, scoping, training, configuration, integration, and support of the client Salesforce.com engagements."

Information Technology Operations Manager

Faye Digital Remote - United States

The objective of the Manager – IT Operations is to be the person who leads the IT operations team for Faye. This is a critical position that is a hybrid role between strategy, operations, and tactical work.

Information Technology Operations Manager

Faye Digital Remote - United States, California

The objective of the Manager – IT Operations is to be the person who leads the IT operations team for FayeBSG. This is a critical position that is a hybrid role between strategy, operations and tactical work.

FAye culture

Our Values text
  • Circle on triangle
    Maintain an ‘Anything is possible’ attitude.

    The question is never, “can we do it?”. The question is, “should we do it?” Given enough time and resources, we believe anything can be done. We support this attitude with our words and our deeds.

  • Abstract shape image
    Take care of the client.

    Clients are the reason we exist. Our first thought should always be to solve their problems. This comes before billing, financial implications, or our own needs, wants, and desires. If we take care of clients, the rest will take care of itself.

  • Triangle with lines
    Move fast.

    We have a sense of urgency in what we do because the world is moving fast. Our team, clients, partners expect nothing less from us. We respond to emails in a timely manner and return calls quickly. At Faye, we blow people away with our speed.

  • File shape on circle
    Have a growth mindset.

    We are committed to personal and professional growth as individuals, and organizational growth as a company. This happens by not fearing change, by consistently pursuing ongoing training and education, and by not shying away from tough conversations where constructive feedback is given.

  • Abstract shape image
    Innovate. Innovate. Innovate.... or simply: Innovate³

    Innovate, Innovate, Innovate = Innovate³

    We say it three times because it’s that critical. Our success is tightly interwoven with our ability to deliver innovative solutions for complex problems and innovative software to meet customer needs.

  • Abstract shape image
    Own what happens. It’s on you.

    Good or bad, we own what happens. We take responsibility for our actions and outcomes. Excuses and blame are for other people. If we make a mistake, we don’t point fingers. We own it, understand it, and then make it right.

  • Circles
    Conscious & enthusiastic teamwork. We do this together.

    Promoting and supporting teamwork is critical to our success as an organization. We hold ourselves to the highest standards of accountability for productivity and responsiveness as a team.

Our Expertise