Axia | FAYE

Axia includes

Strategy
& Planning

CX strategy to take the power of your software and maximize its potential within your business.
Configuration & Deployment

Moving beyond out-of-the-box
and configuring your implementation to your bespoke business needs, including integration with your software stack.
Adoption & Accountability

Refreshers, onboarding programs, a training academy and dedicated documentation make Axia a secret weapon in driving the ongoing value of your business.
Training & Optimization

Quarterly reviews and regular
training programs keep your teams up to date with the latest software features and any bespoke enhancements deployed into your instance.
Software & Services

Priority level support, access to
Faye’s custom software division and a suite of software tools to drive better integration and enhancements.

Introducing Tray.io for Axia

Tray is an industry leading API Integration platform that allows you to eliminate manual work by efficiently integrating different software solutions.

Starting with contact synchronization between SugarCRM and Zendesk, HubSpot, or Freshdesk, get prebuilt integration flows that improve efficiency, data reliability, and agent experience!

We’re continually expanding Tray for Axia’s scope, adding new platforms, flows, and fields to the mix stay tuned for further updates.

Learn More

Build for the future

From technical support to ongoing strategy, regular check-ins, onboarding and training, Axia is a revolutionary approach to ensuring your software gets better with age like a fine wine. You change and evolve and it’s imperative your software follows. As you grow, scale, build efficiencies and pivot, those changes are reflected in how you do work day-to-day. Software sits at the center and Axia takes the focus from hours to value. With Faye, you leverage the power of a globally awarded team as we become your partner, ready to help, plan and help you do the work of 1,000 with just 100.