Software is no longer set and forget.
You don’t need a service provider.
You need a partner. That’s why we built AXIA by FayeTM.

Making the best software in the world even better.

A subscription for Zendesk strategy, support and optimization.

AXIA for Zendesk bundles our capabilities and tools into a monthly or annual subscription. At Faye, our passion is to partner with you and help see your software mastered. AXIA is our partnership model. It moves from single projects and services to delivering true ongoing value.

AXIA by Faye
  • Dedicated account manager
  • AXIA training academy for teams
  • Regular training slots
  • New release advisory
  • User adoption coach
  • Quarterly business reviews
  • Priority support level
  • Services discounts
  • AXIA tools for Zendesk
  • Software enhancement library

AXIA for Zendesk includes

  • Xs and Os

    Strategy
    & Planning

    For Zendesk

    CX strategy to ensure that Zendesk moves from just a tool to a customer success platform.

  • Abstract shape image

    Configuration & Deployment

    For Zendesk

    Moving beyond out-of-the-box
    and configuring your implementation of Zendesk to your bespoke business needs, including integration with your software stack.

  • File shape on circle

    Adoption & Accountability

    For Zendesk

    Refreshers, onboarding programs, a training academy and dedicated documentation make AXIA a secret weapon in driving the ongoing value of Zendesk in your business.

  • Lightbulb shape

    Training
    & Optimization

    For Zendesk

    Quarterly reviews and regular training programs keep your teams up to date with the latest Zendesk features and any bespoke enhancements deployed into your instance.

  • Abstract shape image

    Software & Services

    For Zendesk

    Priority level support, access to Faye’s custom software division and a suite of software tools to drive better integration and enhancements.

Choose the package that
works for you

Get a quote

AXIA integrate

Access to our suite of custom built integrations

AXIA tools

Enhancements and software to make Zendesk even better

Purple AXIA flag

Build for the future with an awarded team

Leverage the power of a globally awarded team and let Faye become your partner in software success. AXIA is the ultimate embodiment of our purpose “We Eat Software”.

  • Inc. 5000 America's Fastest Growing 8x Winner award
  • Channel Co. Fast Growth 150 award
  • Bob Scott's 2020 Vars Stars award
  • San Francisco Valley Business Journal 50 Fastest Growing Private Companies 2020 award
  • Accounting Today Var 100 2021 award

Ready to begin the journey?

Reach out to find out more.