Software is no longer set and forget.
You don’t need a service provider.
You need a partner. That’s why we built Axia by FayeTM.

Making the best software in the world even better.

A subscription for Zendesk strategy, support and optimization.

Axia for Zendesk bundles our capabilities and tools into a monthly or annual subscription. At Faye, our passion is to partner with you and help see your software mastered. Axia is our partnership model. It moves from single projects and services to delivering true ongoing value.

AXIA by Faye
  • Dedicated account manager
  • Axia training academy for teams
  • Regular training slots
  • New release advisory
  • User adoption coach
  • Quarterly business reviews
  • Priority support level
  • Services discounts
  • Axia tools for Zendesk
  • Software enhancement library

Axia for Zendesk includes

  • Xs and Os

    & Planning

    For Zendesk

    CX strategy to ensure that Zendesk moves from just a tool to a customer success platform.

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    Configuration & Deployment

    For Zendesk

    Moving beyond out-of-the-box
    and configuring your implementation of Zendesk to your bespoke business needs, including integration with your software stack.

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    Adoption & Accountability

    For Zendesk

    Refreshers, onboarding programs, a training academy and dedicated documentation make Axia a secret weapon in driving the ongoing value of Zendesk in your business.

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    & Optimization

    For Zendesk

    Quarterly reviews and regular training programs keep your teams up to date with the latest Zendesk features and any bespoke enhancements deployed into your instance.

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    Software & Services

    For Zendesk

    Priority level support, access to Faye’s custom software division and a suite of software tools to drive better integration and enhancements.

Choose the package that
works for you

Get a quote

Axia integrate

Access to our suite of custom built integrations

Axia tools

Enhancements and software to make Zendesk even better

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Build for the future with an awarded team

Leverage the power of a globally awarded team and let Faye become your partner in software success. Axia is the ultimate embodiment of our purpose “We Eat Software”.

  • Zendesk Vertical Solution Partner of the Year 2021
  • Zendesk Global Sunshine Conversations Partner of the Year 2021
  • Zendesk Sell Partner of the Year 2021
  • Inc. 5000 America's Fastest Growing 8x Winner award
  • LA Business Journal Fastest 100 2021 Award

Ready to begin the journey?

Reach out to find out more.