We have been very pleased with the Pipedrive - NetSuite integration provided by Faye. The integration has significantly streamlined our workflow, allowing us to manage our sales processes more efficiently. The impact on our adoption and use of Pipedrive as our CRM has been greatly improved by the integration, helping keep our data in sync across platforms. The support from the Faye team has been great, ensuring a smooth implementation and ongoing assistance whenever needed. We highly recommend this integration for any organization looking to enhance their CRM and ERP capabilities.
Director of IT
Cleerline
I want to extend my sincerest gratitude to the Faye team for the work we accomplished together on an important project from February through May 2024. Without your help, the project would have been significantly delayed. I first worked with Gregor on the initialization of our contract. He was outstanding in helping me understand the contract process from start to finish. In addition, Gregor displayed admirable patience as I had some challenges getting the contract finalized and signed on my end. I appreciated his patience and guidance from the very beginning, and his willingness to continue connecting with me as needed, even after the project kicked off. Once the project began, I worked closely with Dean, who was tremendous! I could write a novel with the many good things I could say about Dean.
Director, Training & Talent Development
College Hunks Hauling & Moving
I gave Faye a vision of what I wanted, and they implemented it perfectly.
CFO
Aeromotive
Fast efficient service, knowledgeable team, concerned with my situation.
Co-owner and Sales Manager
Scion Instruments Canada
Expert handling and attentiveness to detail.
CRM Administrator
Milsoft Utility Solutions
[Faye] has gone above and beyond to help us get things off the ground. They were responsive, knowledgeable and a huge asset in our success for this important project, spending time I am sure could have been elsewhere to make sure we had everything we needed.
Global Vice President Channels & Alliances
CloudLogix
Faye has been an absolute pleasure to work with and instrumental to our Zendesk configuration. They ensured that our team understood the entire platform and utilized it in the best way possible to meet our goals as a company. We could count on all of our questions to be answered promptly and by the end of our sessions we felt completely ready for launch.
Customer Support Specialist
RZero
The Faye team is the foundation upon which our Zendesk implementation has thrived. Their expertise helped us maximize our investment in the platform. I am very glad we found them!
Consultant
PromoSuite
Our business is growing, but our customer service processes were falling behind with consumer expectations. We needed to make some changes, but weren’t sure exactly where to get started. Faye helped us identify gaps and focus on the sequence of changes we need to make to handle the future expected growth.
Customer Service Manager
Social Imprints
Honestly, this work would have taken us months and it took Faye about six weeks….and when I say months, I mean I’d still be working on it and we’ve got a month of data already collected.
Director of Business Development/Co-Founder
Bonnie Plants
Faye has provided us not only with exceptional Salesforce.com and CRM expertise through the global rollout of many complex, multi-partner, and multi-system initiatives; they also innately understand the cultural and operational differences of a non-profit.
Director of IT
AIDS Healthcare Foundation
We now have data transparency to see where a customer was at in the servicing timeline. We can coordinate sales and fulfillment efforts, and have the flexibility to update processes in one place as our business changes.
Co-Founder
AMP
Just by looking at the numbers, you can see the dramatic change in our lives. It has been really, really good [working with Faye].
Marketing Applications Supervisor
Hunter
David and Faye helped me solve business technology challenges and provide esteemed management advice too. Their insights and expertise have proven invaluable. For over seventeen years, David and the team at Faye have been my in-house” IT Department. In addition to the conventional responsibilities like protecting and securing Marketing Innovations, network, data, email and websites, they have created and implemented many inexpensive solutions that improved efficiencies and lowered costs. Faye is a trusted business partner and prudent adviser.
CFO / COO
Marketing Innovations International, Inc
I have known David and his company for over 5 years. David has a business man’s approach to solving IT solutions. Unlike many firms in this arena, the company has created a strong management team and infrastructure. I have referred David and his firm’s to clients and they have given me rave reviews on their service and people. Thus, I look good and the customer is taken care of. David and the company have a clear strategic plan, good values and a customer centric approach to solving issues. Their external focus is a clear differentiator. On a personal note, David has a great sense of humor and is a great family man. This firm is on the move. You will be hearing more about them. Count on it.
Master Chair
Vistage International
Thanks, Todd! We tried this solution and it works great. My colleague Scott gave it a shot and it's doing the trick for us!
Senior Rocket Scientist
Tova Company
Faye were fantastic to work with. We couldn’t be happier with our implementation of SugarCRM. I would strongly recommend Faye and hope to work with them on future projects.
Vice President of Sales and Marketing
Paramount Global Services
Once again, I feel the training was very beneficial, met my expectations and John did a fantastic job training on best practices, giving demo’s, answering questions, sharing ideas and handling our very energetic group. Even though we still have a lot of work to do, the enthusiasm for our new CRM is heads above where it was prior to the training.
Sales Project Coordinator
AUL Corp
SugarCRM, integrated with QuickBooks, is working great for our company. It is amazing the enhanced visibility and accountability we have with the Opportunities and Tasks section. John Harr, did a great job in getting us going. His patience, and reports generated and training were really good.
President
Progressive Pumps Corp.
Thank you to the Faye team for your timely responses and for handling everything so efficiently!
President
Bock Vet Pharma
Faye has shown themselves to be a reliable and capable partner. I've seen firsthand that there is no task too big or small for them to take on, and my entire team has been so impressed with their strategic and innovative approach toward client solutions. The technical design phase in particular was thoroughly defined, intentionallycrafted and executed with care.
Sr. Director, Customer Experience at Lovevery
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