Faye for Logistics

The push for speed while maintaining accuracy has created fresh challenges for the logistics industry. Faye helps logistic businesses just like yours create certainty and quality assurance using the power of software.  

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Logistics challenges we solve

We take pride in providing customized software solutions and strategies that empower logistics businesses to effortlessly navigate the road ahead. Our team of experts provides top-notch support, from onboarding to integrations and ongoing collaboration, helping logistics companies turn obstacles into opportunities. 

Key Benefits

More insight

With an enormous amount of data flowing in between systems every day, configuring your software to capture, analyze and report will deliver access to new insight you can use.

Data-driven forecsting

Use historical data to forecast future customer needs, particularly as you scale. Great software implementation gives you the power to view real-time data and make quick decisions on the fly.

Agility and Adaptability

If recent years have taught us something, it’s that anything can happen. Faye focuses on software strategies that offer more agility to pivot and adjust to situations as they occur.

Elevated Inventory and Tracking Management

Whether tariff schedules, warehousing inventory, shipping status or customer history, access to correct data at the moment you need it is essential to fast-moving businesses that rely on software for efficiency.

CRM and TMS Integration

Transportation management systems are the beating heart of efficient logistics companies. Advanced CRM integrations provide greater connectivity and visibility into loads, claims, quotes and shipments. It also allows logistics companies to gain insight between front of house and back of house operations.

How we help.

Software selection &
CX strategy

Don’t settle for just having sales, marketing and service software in place. With Faye, software is set up and configured in ways that unlock its full potential, aligned it to a succinct and precise CX strategy.

Logistics & Supply Chain Optimization

Achieve greater software effectiveness with cross-platform data integration, process automation and stronger communication tools to ensure your business moves faster.

Deployment &

Migrate your data and deploy new software into your business with Faye. We configure features and build automation so your internal teams can do the work of many with just a few.

Training & Support

Ongoing adoption is instrumental to software success. Whether onsite or remote, Faye provides ongoing training, onboarding, refreshers and technical support, all year round.

Integration &

Ongoing adoption is instrumental to software success. Whether onsite or remote, Faye provides ongoing training, onboarding, refreshers and technical support, all year round.

Platforms we recommend

With its robust customer relationship management (CRM) capabilities, SugarCRM empowers businesses with a comprehensive platform that seamlessly integrates sales, marketing, and customer support, facilitating efficient and personalized interactions throughout the customer lifecycle.

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As a leading customer service and engagement platform, Zendesk offers a user-friendly interface that simplifies support processes. Its versatile features, including ticketing and knowledge base management, enable businesses to provide exceptional customer experiences while streamlining internal operations.

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Renowned as a pioneer in cloud-based CRM, Salesforce provides a scalable and customizable platform that supports sales, service, marketing, and more. With its powerful analytics and automation tools, Salesforce empowers organizations to build stronger customer relationships and drive business growth.

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A dynamic customer engagement platform, Freshworks offers a suite of tools for customer support, sales, and marketing. Its intuitive interface, combined with features like multi-channel support and automation, makes it a versatile choice for businesses seeking to enhance customer interactions and streamline their operations.

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Making the Best Software in the World Even Better

Go far beyond traditional managed services with Axia. By bundling Fayes capabilities and expertise into one annual or monthly subscription, your organization is empowered with continuous improvements at a fixed flat-rate fee. Unlike other software support providers, Faye doesnt just settle for simple issue resolution and maintenance. We take it a step further by continuously optimizing your platform, transforming your application from something that just checks a box to a solution that is a total game-changer

Axia by Faye

“The Faye Team was fantastic to work with. We couldn’t be happier with our implementation”

Jay Gample VP of Sales and Marketing

“Faye has gone above and beyond to help us get things off the ground. They were responsive, knowledgeable and a huge asset in our success for this important project, spending time I am sure could have been elsewhere to make sure we had everything we needed.”

Corilynn Bailey Global VP Channels & Alliances

Recognized for our excellence.

How can we help?

Reach out for a free audit and find out how we can help today.

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