By using Freshworks’ CRM for customer service, you’ve proven that driving positive omnichannel customer experiences is a top priority.
And now that you’ve invested in the software, it’s time to make sure you utilize it to its full potential.
That’s where we can help.
At Faye, we’ve worked with hundreds of organizations to implement, manage, and optimize their customer support and CRM software.
If your organization is ready to start using Freshworks, but you have limited expertise, time, and/or budget, then a Freshworks Jumpstart Package will be your best friend.
You’ve done the hard part of getting buy-in for a new system, let us take it from here.
Our Freshworks implementation services include expert configurations, admin and end-user training, and go-live support.
To learn more and receive a free quote, speak with a member of our team.
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Just because you’re using Freshworks, doesn’t mean your support team has what they need to provide speedy, reliable support. You also need to make sure your software aligns with your processes and actually helps your agents perform their job more efficiently.
Our Freshworks Efficiency Reviews are a low-effort way to ensure your platform is doing its best job by helping you:
Speak with a member of our team for more information and pricing.
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Selecting the right support software is just the beginning.
You’ll really start to reap the benefits of Freshworks when you establish a clear strategy, provide continuous training, and configure your technology so it evolves with you.
But, it’s not easy to do all of this on your own.
That’s why we created Axia for Freshworks—a managed service that bundles all of our capabilities into one annual subscription that includes Freshworks strategy, configuration, support, and training.
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Faye has completed over 1,000 successful CRM and CX software projects. Our depth of expertise is showcased through a library of custom-built software enhancements, tools, and integrations used by 100,000+ users every day.
As a 9-time Inc. 5000 winner and member of the CRN Solutions Provider 500 List, we know software implementation, integration, and support like the back of our hands.
To learn more about our CRM qualifications, please view our Awards Page.
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