Faye has decades of experience, working with manufacturers all over the world. We understand the unique challenges and requirements of the industry.

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Innovation to propel you ahead of the pack

How we help
  • Xs and Os

    Software selection & CX Strategy

    Unlock the full potential of your CRM and ERP solutions. Set up your team for success with a powerful customer experience strategy that exceeds expectations.

  • Logistics & supply chain optimization

    Improve software utilization by integrating your data, automating processes, identifying efficiency blocks and reducing the gaps in your customer journey.

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    Deployment & migration

    From planning to deployment, Faye configures your software for greater efficiency and stronger customer satisfaction.

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    Onboarding, training & support

    Whether onsite or remote, Faye provides ongoing training, onboarding, refreshers and technical support for your teams all year round.

  • Integration & evolution

    Integrate CRM and ERP with your entire software ecosystem using the power of Faye’s prebuilt integrations and custom software development team.

Manufacturing
challenges we
solve

Manufacturers often look to six sigma, lean and
automation to achieve greater efficiencies. Rarely is the
sales or customer side communication considered.
Faye helps you embrace software to create stronger
workflows and exceptional customer experiences.

MASTER RELATIONSHIP MANAGEMENT

Powerfully manage all your relationships from customers to vendors, suppliers and internal
stakeholders.

IMPROVE SALES ENABLEMENT

Empower your sales and customer-facing teams by using CRM as a central hub for
certifications, customer documentations and relevant data sheets.

Support your longer sales cycles

Complex production requirements lead to longer sales cycles. Build fit-for-purpose CX
experiences that cater to your specific sales approach – And use it to drive better
forecasting.

AGGREGATE CUSTOMER DATA

Updating and optimizing your CRM and service suite unlocks a wealth of customer data
which until now, may have been left unanalyzed. Use data insight to create better go-to-market strategies, service your most important customer needs and present the right
products and services to market.

CONNECT YOUR SYSTEMS

Standalone software is an island. With the mountains of activity and data moving through
your business every day, integrating systems will create immense efficiencies and
opportunities for insight.

Our Expertise

Free Audit

Reach out for a free audit and find out how we can help today.

The future of software

The Future Of Software

A State of Play Report By Faye

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Manufacturing CX Report

CX Mastery – Manufacturing

A CX Report by Faye

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