Microsoft Dynamics 365 Services

Dynamics 365 services and integrations to help you work smarter and get more from your CRM.

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Levelup your CRM strategy

Whether you’re considering Dynamics 365 for the first time or you’re looking to optimize your existing setup to better suit your unique needs, Faye has got you covered!  

No matter where you are on your CRM journey, at Faye we specialize in all things Dynamics 365 to help accelerate sales cycles and streamline business processes.

Our Microsoft Dynamics 365 Offerings

Implementations & Jump Start Packages

Get up and running on Dynamics 365 without the stress and potential pitfalls of doing it yourself. Our Dynamics 365 implementation services focus on integrating your other software into Dynamics 365 and making sure your processes are set up to drive business success.

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Software + Process Optimization

Make sure your software works the way you need it to with a Dynamics 365 Software + Process Optimization. Our experts work with you to define the steps you need to take to drive your Dynamics 365 system from its current state to the ideal state you need it to be in to drive organizational efficiency.

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Migration Services

Our team of experts will seamlessly transition your business from another CRM to Dynamics 365, ensuring a smooth and efficient transfer of data, configurations, and workflows. We will ensure your business can confidently adopt Dynamics 365 while minimizing disruptions to customer support operations.

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Custom Application Development

Adding Dynamics 365 into your tech stack is not enough to start seeing results. Our team of Dynamics 365 experts help you seamlessly weave it into the fabric of your organization, linking it with other platforms and solutions you are already using today. With these customized integrations, you can streamline support, delivered tailored customer experiences, centralize access to critical client data, and so much more!

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Evaluation & Procurement Services

Our software evaluation and procurement services go beyond mere negotiation; we act as your trusted advocate to ensure you secure the best deals with software vendors. By partnering with us, you gain access to preferred pricing and terms, ensuring your investment drives maximum value and aligns with your business goals.

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Integrations

Connect your Dynamics 365 application to the rest of your tech stack. Our integrations allow you to build seamless bridges between the software you’re already using today to enhance interoperability between your CRM and your other software investments. By integrating your Dynamics 365 application with your existing systems, you can unlock new efficiencies, streamline processes, and facilitate smoother data flow across platforms.

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Microsoft Dynamics 365 Expertise

CRM Sales Offering

Microsoft Dynamics 365 Sales enhances sales performance with advanced cloud-based automation and collaboration tools. Simplify your sales processes with intuitive workflows, business automation, and actionable data insights. Key features include advanced forecasting, quote management, and a comprehensive 360-degree view of customers, all powered by AI-driven analytics to help drive informed decision-making and growth.

CX/Support Offering

Microsoft Dynamics 365 Customer Service transforms customer support with intelligent case routing, comprehensive case tracking, and a unified agent console, driving higher efficiency and productivity. It empowers support teams to deliver personalized, responsive service, fulfill customer commitments, and continuously improve by capturing and analyzing customer feedback, ensuring a seamless and exceptional support experience.

AI

Microsoft Dynamics 365 AI empowers employees to automate routine tasks, generate insights, and spark innovative ideas. By providing AI-driven assistance, it enables sales teams to focus on ROI and strengthen customer relationships, while service teams can resolve issues faster and handle cases more efficiently. With intelligent automation, Dynamics 365 AI streamlines workflows, reduces manual efforts, enhancing overall productivity and customer satisfaction.

Any Other Needs

Got other Microsoft Dynamics 365 needs? We’ve got you covered! As a trusted partner with deep expertise, no one understands Dynamics 365 like we do. Whether you’re looking to optimize your CRM, Marketing, or AI capabilities, we can help you unlock the full potential of your Dynamics 365 investment and drive lasting business success.

 

Work With A Top CRM Partner

For over 12 years, Faye has specialized in delivering CRM solutions—completing more than 1,000 successful implementations along the way. Our depth of expertise is showcased through a robust library of custom-built software enhancements, tools, and integrations that power the daily workflows of over 100,000 CRM users worldwide.

Recognized as the leading CRM consulting firm for Mid-Market companies in the U.S. and a multi-platform award winner, we’ve earned the trust of our clients to handle more CRM implementations, integrations, and ongoing support than any other partner in our class across the globe.

Our Expertise

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