Careers | About

Welcome to the team

Companies need capable, intelligent and committed partners who help them optimize and unlock value from their software. That’s where Faye comes in. But…we’re only as good as our people. Luckily for us, we’re off to a great start. The team we have in place are seriously good at what they do, and we’re always looking for more.

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The important things first

Mission

Our mission is to make the best software in the world even better. That’s why our tag line is “We Eat Software”.

Vision

Our vision is simple. Help our clients accomplish their goals. There is no ceiling to what we can achieve with a lot of caffeine and an uncompromising commitment to make software better.

Open Roles

Senior Consultant (Freshworks)

Faye Business Systems Group

We are seeking a strong individual to add to our growing Professional Services team as a Freshworks Consultant. Our Professional Services team advises and guides our wide array of clients as they map any number of business needs to the Freshworks suite of products. We get our clients onboarded quickly and easily by helping them to use, see, learn, and believe in Freshworks.

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Faye culture

Maintain an ‘Anything is possible’ attitude.

The question is never, “can we do it?”. The question is, “should we do it?” Given enough time and resources, we believe anything can be done. We support this attitude with our words and our deeds.

Take care of the client.

Clients are the reason we exist. Our first thought should always be to solve their problems. This comes before billing, financial implications, or our own needs, wants, and desires. If we take care of clients, the rest will take care of itself.

Move Fast

We have a sense of urgency in what we do because the world is moving fast. Our team, clients, partners expect nothing less from us. We respond to emails in a timely manner and return calls quickly. At Faye, we blow people away with our speed.

Have a growth mindset.

We are committed to personal and professional growth as individuals, and organizational growth as a company. This happens by not fearing change, by consistently pursuing ongoing training and education, and by not shying away from tough conversations where constructive feedback is given.

Innovate. Innovate. Innovate… or simply: Innovate³

Innovate, Innovate, Innovate = Innovate3
We say it three times because it’s that critical. Our success is tightly interwoven with our ability to deliver innovative solutions for complex problems and innovative software to meet customer needs.

Own what happens. It’s on you.

Good or bad, we own what happens. We take responsibility for our actions and outcomes. Excuses and blame are for other people. If we make a mistake, we don’t point fingers. We own it, understand it, and then make it right.

Conscious & enthusiastic teamwork. We do this together.

Promoting and supporting teamwork is critical to our success as an organization. We hold ourselves to the highest standards of accountability for productivity and responsiveness as a team.