Blog

CRM / Sales

Technology to Improve Hospice & Home Health Experiences

• Shaun Taberer, Senior Solutions Consultant
• February 19, 2024

Conversational AI / Bots

Does a Chatbot Actually Reduce Customer Support Costs? 

• Sarah Hurd, VP Professional Services
• February 12, 2024

CRM / Sales

Identifying and Addressing Common CRM Inefficiencies 

• Shaun Taberer, Senior Solutions Consultant
• February 5, 2024

Customer Experience

How to Increase Customer Retention Rates

• Sarah Hurd, VP Professional Services
• January 22, 2024

CRM / Sales

Hospice CRM Software: 4 Reasons to Invest

• Adrian Boerstra, VP Strategic Services
• January 15, 2024

Workflow Efficiency / Automation

Understanding the Growing Risks in Healthcare Cybersecurity

• Jeff Mcintire, Senior Director IT & Hosting
• January 8, 2024

Customer Experience

Develop A CX Strategy With These 6 Steps

• Sarah Hurd, VP Professional Services
• January 1, 2024

Conversational AI / Bots

How AI Bots Drive Omnichannel Customer Support

• Sarah Hurd, VP Professional Services
• December 4, 2023

CRM / Sales

How SugarCRM Assists Each Department

• Adrian Boerstra, VP Strategic Services
• November 27, 2023

Marketing Automation

Build An Inbound Marketing Strategy In 24 Hours

• Sarah Hurd, VP Professional Services
• November 20, 2023

CRM / Sales

CRM Issues: 25 Reasons Why Your CRM Fails and How to Fix Them

• Shaun Taberer, Senior Solutions Consultant
• November 16, 2023

Customer Experience

6 Customer Success Metrics to Focus On in 2024

• Sarah Hurd, VP Professional Services
• November 9, 2023