AI Leadership | Faye

Business leaders meet around a conference table with laptops to decide between an AI implementation consultant and an in-house hire

AI Implementation Consultant or In-House Hire?

David Pascale, Sr. Director Data & AI
November 4, 2026

Two colleagues reviewing a printed bar chart with pencils at a desk, discussing AI readiness assessment results

AI Readiness Assessment: The 14 Questions That Tell You If Your Company Is Ready (and What to Do at Each Stage)

Quinn Bingham
October 30, 2026

Team reviewing laptops and reports while discussing how to choose a Claude implementation partner

How to Choose a Claude Implementation Partner: 9 Questions to Ask Before You Sign

Adrian Boerstra, VP Strategic Services
October 16, 2026

Financial professionals reviewing data on a tablet during a Fin AI Agent customer service strategy discussion

AI Customer Service in Banking and Fintech: What Fin Should Handle, and What It Shouldn’t

Melanie Parson
October 1, 2026

Business team discussing Fin AI Agent implementation and customer support automation strategy

Who Should Use Fin? A Fit Check Before You Buy

Melanie Parson
October 1, 2026

AI change management and AI-first support team collaborating in a modern office

From Ticketing to AI-First Support: What Change Management Really Looks Like

Melanie Parson
September 29, 2026

Business professionals discussing AI support and customer service strategies in an office.

Designing AI Escalation Rules Your Customers Will Actually Respect

Melanie Parson
September 28, 2026

claude implementation blog featured image

What Claude Implementation Actually Involves: From AI Licenses to Business Impact

Sarah Hurd, VP Professional Services
September 23, 2026

Team of employees collaborating around a table with laptops during an AI rollout

AI Changes Everything. Except This.

Luke Richmond, Director of Global Professional Services
September 2, 2026

Business team discussing performance metrics and analytics dashboards in a meeting

Governing Claude for Enterprise: A Practical Guide to AI Governance Consulting

David Pascale, Sr. Director Data & AI
August 25, 2026

tech week blog pic

Garbage In, Garbage Out: What London Tech Week 2026 Really Taught Us About AI

Elizabeth Agudelo, Consultant
June 30, 2026

AI leaders disussing AI Managed Services

AI Managed Services: Why Your AI Needs Continuous Care to Deliver ROI

Jason Green, President and Chief AI Strategy Officer
May 29, 2026