Run the best AI Agent in support, right inside salesforce.

Faye implements Fin, Intercom’s AI Agent, directly inside Salesforce Service Cloud. Same CRM your team already runs. A sharper, faster front line for your customers.

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Fin, Wired into the Salesforce you already run

1. Implement Fin on Service Cloud – Configure and roll out Fin so it resolves cases, emails, and messages without your team leaving Salesforce.
2. Train it on your content – Tune Fin on your actual knowledge base and brand voice, not a generic bot script.
3. Connect the data back – Keep Fin’s conversations and outcomes visible in the systems your team already reports from.
4. Keep it improving – Axia for Fin pairs you with a dedicated coach, monthly development hours, and a success plan after go-live.

Proof, not promises

Salesforce Experience Cloud

Migrated a global self-service Support Center to Experience Cloud across nine languages.

50% less manual intervention in support cases

Read the case study (PDF)

Salesforce Nonprofit Cloud

Replaced a legacy database and paper-based grants process with a unified Salesforce ecosystem.

$100K+ allocated to conservation efforts

Read the case study (PDF)

Salesforce Service Cloud

Modernized Partner Management and Call Center operations for New Mexico’s largest hunger-relief nonprofit

Faster, more consistent service at every partner touchpoint

Read the case study (PDF)

Recognition that backs up the work.

Why choose Faye for Fin and Salesforce?

15+

Years leading implementations

CRM, CX and now AI: outcomes, not hours.

Claude Certified Architects

A dedicated, certified Claude team on every rollout.

Managed after go-live

Axia keeps your systems adopted, current, and improving.

AI your IT team can say yes to

SOC 2 compliant, governance in every rollout.

Experts in the systems you already run