New integration delivers a unified, real-time view of customers, orders, and financial transactions, connecting SugarCRM with Acumatica ERP to eliminate manual data entry and accelerate business velocity.
Calabasas, CA | January 21, 2026
Faye, a global leader in software strategy, deployment, integrations, and ongoing management for mid-market and enterprise organizations, today announced the launch of the SugarCRM Acumatica Integration. The integration provides Sugar customers with a native, bi-directional connection to Acumatica ERP, ensuring that sales, finance, and operations teams remain perfectly aligned through a single source of truth.
The SugarCRM Acumatica Integration synchronizes critical business data, including accounts, contacts, inventory, and financial history, directly between the two platforms. By bridging the gap between front-office sales activities and back-office financial operations, the integration allows organizations to manage the entire customer lifecycle without leaving their CRM environment.
“Modern businesses can’t afford to have their customer data siloed in separate systems,” said David Faye, CEO of Faye. “With this integration, we remove the friction between sales and finance. By bringing Acumatica’s robust ERP data directly into the Sugar workflow, we’re enabling reps to close deals faster and ensure that leadership has a 360-degree view of the business, from the initial lead to the final invoice. We’re excited to bring this product to manufacturers and other Acumatica users.”
The integration’s bi-directional synchronization ensures that customer and contact records are always current, while a specialized one-way sync pulls Acumatica inventory items into Sugar. This ensures that sales teams are always quoting based on real-time pricing and availability. Furthermore, once a quote is closed-accepted in Sugar, it is automatically converted into an Acumatica Sales Order, drastically reducing the sales-to-cash cycle and eliminating the risk of human error associated with double entry.
Beyond order management, the integration provides sales and service teams with deep financial visibility. Invoices and credit memos from Acumatica are surfaced directly within Sugar records, allowing teams to provide better customer support and make informed decisions based on a client’s complete financial history.
“Our goal is to make enterprise software work better together,” continued Faye. “By automating the flow of data between SugarCRM and Acumatica, we’re helping our clients reduce administrative overhead and focus their energy on revenue-generating activities rather than manual data reconciliation.”
The SugarCRM Acumatica Integration is now available from Faye. To learn more or to schedule a demo, visit the SugarCRM Acumatica Integration page on the Faye website or the listing on the SugarCRM Marketplace.
About Faye
Faye is a global leader in software strategy, deployment, integrations, and ongoing management for mid-market to enterprise organizations. A ten-time Inc. 5000 award winner, Faye is a trusted advisor in CRM, CX, and AI, recognized by customers and partners alike for its expertise.
Faye goes beyond solving technology challenges, focusing on unlocking the full potential of software to drive long-term success. Through an innovative, all-inclusive, and cost-effective approach, the company helps organizations select, deploy, integrate, and optimize sales, service, and marketing solutions that not only meet business needs but also fuel growth. Backed by proven expertise, elite partnerships, and a suite of proprietary products, Faye delivers seamless, scalable, and results-driven solutions. Its award-winning model ensures adaptability and excellence, providing support whenever, wherever, and however organizations require. Simply put, Faye makes the world’s best software even better.