JIRA is the project tracker for teams planning, building and launching great products. Thousands of teams choose JIRA to capture and organize issues, work through action items, and stay up-to-date with team activity. JIRA is used by 19,000 companies, in 115 countries. Clients include Facebook, Hulu, Ebay, Netflix, Cisco, NASA, Adobe and Twitter.
The Faye SugarCRM JIRA Integration Application gives users the ability to monitor and track JIRA issues from within the SugarCRM Ecosystem. CRM users can use dashboards and other standard Sugar tools to stay abreast of critical project developments from within Sugar, being able to look at issues by account, by type, and by priority. A Critical Issues Dashboard has been created for the Sugar home screen to allow users to be alerted when any issue becomes in danger of going over budget or past due.