Why Attend?
- Strategic AI Adoption: Understand the foundational steps for integrating AI into your Zendesk instance, moving from concept to tangible impact.
- Real World AI Value: Discover how other organizations are leveraging AI within Zendesk to enhance client service and operational efficiency, backed by practical examples.
- Future Proofing Client Experience: Explore how a deliberate AI strategy with Zendesk can prepare your teams for evolving client expectations without overhauling your entire operation.
We will discuss specific, real-world applications and address your most pressing questions about AI implementation in a candid, peer-to-peer environment.
Agenda
11:30 AM
Arrival & Welcome Reception
Begin with a drink and chatting. This is your chance to connect informally with Faye and Zendesk representatives, and your executive peers.
12:00 PM
Welcome & Introductions
A brief welcome from Faye and Zendesk representatives, setting the stage for an afternoon of strategic discussion.
12:15 PM
Executive Dialogue: Getting Started with AI in Zendesk
Engage in a focused presentation and open discussion on practical strategies for getting started with AI inside your Zendesk environment. We’ll cover key considerations, common hurdles, and clear pathways to success.
1:00 PM
Curated Lunch & Networking
Enjoy a specially prepared lunch, continuing your conversations and forging valuable connections with industry leaders and solution architects.
2:30 PM
Afternoon Concludes
And that’s a wrap! We hope you leave inspired, energized, and ready to take on what’s next for your organization.
FAQ
When and where does the event occur?
The event is scheduled for Friday, September 25th from 11:20 – 2:30 PM at Perch in downtown LA.
I’m new to Zendesk and/or AI, will this event be relevant to me?
If you’re new to Zendesk or just starting your AI journey, don’t worry—our experts will be on hand throughout the event to answer any foundational questions and provide tailored guidance, so you’ll get value no matter your experience level.
Who should attend?
This exclusive event is designed for digital transformation leaders, AI leaders, marketing strategists, and client experience executives who are actively seeking to understand and implement AI solutions within their Zendesk environment. If you’re looking for clear, actionable strategies rather than theoretical discussions, this afternoon is for you.
Is parking available?
Limited street parking, nearby garages, and valet all provide parking options.
I’ve registered but can no longer attend. What should I do?
Things come up, we get it! Please reach out to our event manager at marketing-support@fayebsg.com to change your RSVP status.
Location
Perch
448 S Hill St, Los Angeles, CA 90013
Perch, known for its glamorous rooftop setting overlooking the downtown LA skyline and refined French small plates, offers an elevated backdrop for an afternoon that blends memorable ambiance with meaningful conversation among peers who appreciate a polished, upscale experience.

