Kickstart your CRM & CX Success
Seamlessly transition to new software without the complications. Our jumpstart and software implementation services are designed to integrate seamlessly into your existing tech stack, ensuring your setup and workflows are optimized for success from day one.
Engineered for rapid deployment, our jumpstart packages allow you to leverage the full potential of your CRM and CX software without the need for custom programming or intricate integrations. This means a quick and flexible software implementation that is tailored to your unique business needs, allowing you to focus on what matters most.
Make your Software Sing Like Celine Dion
Quick & Flexible Execution
Get up and running quickly with an CRM implementation process that adapts to your schedule and requirements.
Tailored to Your Business
Ensure your investment drives maximum impact and value with a jump start that is customized to your unique needs and challenges through our CRM implementation services.
Best Practice Recommendations
Leverage our deep software expertise to receive actionable best practice recommendations that streamline your processes and enhance efficiency.
Our Jump Start Process
Kickoff
During this 1-hour virtual meeting, you’ll get to meet your Client Success Manager, discuss your business objectives and expectations for the project, and set a project communication/meeting cadence that fits your timeline and schedule.
Current State Workshops
This is a series of up to three one-hour meetings that are intended to help identify the support roles within your organization, categorize the segments the support requests your organization receives, and uncover areas of potential improvement in CRM implementation.
Future State Workshops
In this series of up to seven one-hour meetings, we will discuss how your organization wants to support your clients using the technology available. We will develop a roadmap that documents the “future state” of your process, which we will use to configure the platform.
System Configuration
Your Faye Client Success Manager will spend up to 42 hours configuring your application based on the future state identified.
Go-live Orchestration
We will provide a personalized go-live planning document to help ensure your deployment and training goes smoothly.
Admin & Agent Training
Included in your package, you will receive up to 5 hours of virtual training on how to use the system as it has been designed for your organization. As part of the software implementation, our goal is to enable you and ensure your team has a working knowledge of how to use the system. We utilize a “train-the-trainer” approach where we train a group of admin users who can function as trainers for your organization.
Post-Launch Support
Up to 12 hours of post-launch support over a period of 5 business days following go-live. We will use this time to help with questions or concerns arising during the initial deployment.
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Frequently Asked Questions
How does Faye handle data migration during CRM implementation?
At Faye, we ensure secure and seamless data migration from your legacy or old system to the new CRM platform, taking special care to protect sensitive data such as customer and patient data. Our dedicated team uses proven techniques to integrate with existing enterprise resource planning and software systems.
What makes Faye a strategic partner for CRM adoption in complex industries like healthcare?
Faye brings deep technical expertise and a holistic approach tailored to industry requirements such as logistics, manufacturing, retail, or consumer goods. We help train employees on the new system, ensure user adoption, and provide ongoing support including maintenance and ongoing optimization for long-term success.
How do you ensure a successful CRM implementation?
Successful implementation depends on selecting the right software, configuring features properly, and preparing end users like sales reps with expert training. Our team configures CRM platforms and integrates complex integrations with other business applications to provide a cohesive, scalable solution.
What CRM software features does Faye focus on during deployment?
We maximize the use of software’s features including lead management, enhanced data management, and AI tools to boost conversion rates and provide a competitive advantage. Our CRM implementation approach ensures the CRM software drives higher ROI and improved customer experiences.
How does Faye support businesses post-implementation?
We provide extensive maintenance and CRM implementation services, training, and ongoing support to ensure the CRM system evolves with your business. We help with new feature rollouts, CRM adoption challenges, and continuous improvements aligned with your strategic objectives.
Can Faye handle CRM implementation for diverse industries?
Yes, we support various industries including healthcare where protecting patient data and complying with regulations are critical. Our solutions, such as our software implementation services, also help companies digitally transform and improve their business operations with integrated CRM platforms.
Interested in our Implementations & Jump Starts?
Book a meeting with one of our experts