What Claude can and cannot do, your data rules, working with projects and skills, and one prompting method the whole team shares.

Users and permissions, connectors to your systems, approving shared skills and reviewing usage, so your team can run Claude without waiting on anyone.

One person per team trained to answer questions, collect good examples and keep the shared skill library current.

An AI Strategy Workshop that ranks where Claude pays off first and turns it into a 30/60/90-day plan.

Kickoff
Agree on goals, pick the first use cases with each team, set data rules and permissions

Launch
Claude 101 for every user; admin training for your internal owners

Skill workshops
Teams rebuild real, recurring tasks as shared skills and projects

Hypercare
Two weeks of close support after launch, plus drop-in office hours

Adoption review
At day 30: usage, outcomes against the plan and a recommended next step

Training on Claude as it works in your business.

Faye implements the CRM and help desk platforms Claude connects to, including Salesforce, Sugar, Zendesk, Fin and HubSpot. People practice on Claude connected to the systems they use every day.

Admins trained, as well as users.

Your internal owners learn to manage access, connectors and shared skills, so Claude keeps running well after launch.

Measured and supported after launch.

Hypercare, office hours and a 30-day adoption review come with every Jumpstart. For ongoing coaching and development hours, add Axia for Claude.

Already using Claude?

Many teams have Claude licenses but uneven use. Faye starts with what is already happening: which teams use Claude, for what and with which data. Skill workshops then turn the best of that into shared, approved skills, admins get governance training, and office hours support the change.

What is Claude 101?

Claude 101 is a foundation session for every user in a Claude rollout. It covers what Claude can and cannot do, your company’s data rules, how to work with projects and skills, and a repeatable prompting method, using your team’s real tasks. Faye runs it for every user in a Claude Jumpstart.

Do you train Claude admins?

Yes. Admin training is for the internal owners who manage access, connectors and governance after launch. It covers users and permissions, approving shared skills, connecting Claude to your systems and reviewing usage, so your team can run Claude without waiting on an outside partner for every change.

How long does Claude training take?

Training runs inside the rollout: Claude 101 and admin training at launch, up to two hands-on skill workshops on your real use cases, then drop-in office hours. In a Claude Jumpstart, teams go from kickoff to live in weeks, followed by two weeks of hypercare and a 30-day adoption review.

Can you train a team that already uses Claude?

Yes. Teams already on Claude usually need help moving from ad hoc use to shared, approved workflows. Training then centers on skill workshops that turn recurring tasks into reusable skills and projects, admin training for governance, and office hours while the new habits form.

How many people can you train?

A Claude Jumpstart (Pro) is scoped for up to 50 Claude users across up to 3 departments, which covers most first rollouts. Larger rollouts use the Enterprise package, scoped to your team size, and teams that keep growing can add ongoing coaching and development hours through Axia for Claude.