Blog

Customer Experience

How to Improve Customer Experience with Better Employee Experience

• Sarah Hurd, VP Professional Services
• October 4, 2024

Other

Stop Selling Blind! Accelerate Revenue with AI

• Adrian Boerstra, VP Strategic Services
• September 12, 2024

Other

Accounting CRM: 5 Reasons Why You Should Merge Your Financial Data with Your CRM

• Luke Richmond, Director of Global Professional Services
• August 21, 2024

Customer Experience

5 Common Customer Service Mistakes That Hurt Your Business (and How to Fix Them)

• Sarah Hurd, VP Professional Services
• August 6, 2024

Conversational AI / Bots

From Marvin the Robot to ChatGPT: Lessons on AI Adoption

• Adrian Boerstra, VP Strategic Services
• July 11, 2024

CRM / Sales

Conversational AI vs Bots: What’s the difference?

• Sarah Hurd, VP Professional Services
• June 20, 2024

CRM / Sales

6 Tips to Fix Your Slow SugarCRM and Boost Performance

• Shaun Taberer, Senior Solutions Consultant
• May 15, 2024

CRM / Sales

5 CRM Features That Will Help You Sell Better

• Ross Peetoom, VP Professional Services
• April 15, 2024

Workflow Efficiency / Automation

T&M vs Unlimited Support – Which Plan Is Best for Me?

• Sarah Hurd, VP Professional Services
• April 8, 2024

Conversational AI / Bots

How to Optimize Your Support Operations With AI

• Sarah Hurd, VP Professional Services
• April 1, 2024

CRM / Sales

4 Ways to Get More Hospice Referrals 

• Luke Richmond, Director of Global Professional Services
• March 18, 2024

Conversational AI / Bots

4 Ways Chatbots Increase Customer Satisfaction 

• Sarah Hurd, VP Professional Services
• March 11, 2024