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Conversational AI / Bots

Read blogs written by our software-loving group of experts to ensure your business is always set up for success.

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Conversational AI / Bots

Building Enterprise AI Solutions That Drive Business Transformation

  • Jason Green, President
  • March 4, 2025
Conversational AI / BotsCustomer Experience

Top AI Strategies to Transform your CX, EX, and Operations This 2025

  • Sarah Hurd, VP Professional Services
  • January 7, 2025
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Conversational AI / Bots

From Marvin the Robot to ChatGPT: Lessons on AI Adoption

  • Adrian Boerstra, VP Strategic Services
  • July 11, 2024
how to optimize your support operations with ai
Conversational AI / Bots

How to Optimize Your Support Operations With AI

  • Ciara McNeely, VP Marketing
  • April 1, 2024
Conversational AI / Bots

4 Ways Chatbots Increase Customer Satisfaction 

  • Sarah Hurd, VP Professional Services
  • March 11, 2024
chatbot assistant, ai artificial intelligence
Conversational AI / Bots

How Chatbots Reduce Support Costs 

  • Ciara McNeely, VP Marketing
  • February 12, 2024
Conversational AI / Bots

How AI Bots Drive Omnichannel Customer Support

  • Ciara McNeely, VP Marketing
  • December 4, 2023
5 ways to prepare your ecommerce support team for black friday
Conversational AI / Bots

5 Ways to Prepare Your Ecommerce Support Team for Black Friday

  • Sarah Hurd, VP Professional Services
  • October 11, 2023
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Conversational AI / Bots

Should Chatbots Be Part of Your Brand Strategy?

  • Ciara McNeely, VP Marketing
  • September 4, 2023
building relationships with mobile first customers
Conversational AI / BotsOther

Building Relationships with Mobile-First Customers

  • Ciara McNeely, VP Marketing
  • August 14, 2023
how chatgpt is revolutionizing ai chatbots
Conversational AI / Bots

How ChatGPT is Revolutionizing AI Chatbots 

  • Ciara McNeely, VP Marketing
  • February 27, 2023
customer service from cost center to value driver
Conversational AI / Bots

Customer Service: From Cost Center to Value Driver 

  • Sarah Hurd, VP Professional Services
  • January 25, 2023
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Faye Logo_Violet Copy
  • About
    • Company
    • Our Team
    • Careers
    • Awards & Press
    • Testimonials
  • Software We Support
    • SugarCRM
    • Salesforce
    • Freshworks
    • HubSpot
    • Pipedrive
    • Zendesk
    • Asana
    • Zoom
    • Microsoft Dynamics
    • ServiceNow
  • Solutions
    • Software + Process Optimization
    • Implementations & Jump Starts
    • Migration Services
    • Custom Application Development
    • Marketing Automation
    • Agentic AI & Bots
    • Evaluation & Procurement Services
    • Integrations
    • Industries
      • Healthcare
      • Logistics
      • Manufacturing
      • Retail and E-commerce
      • Consumer Goods
      • Franchises
  • Managed Services
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  • Client Success
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  • Contact