Welcome to Faye.
We Eat Software.
At Faye, we love software. We eat it, breathe it, and build it. We make the best software in the world even better through better customization, optimization, support and management.
Faye’s clients get 10x returns on their software because we help leverage the hidden potential. Whether Zendesk, HubSpot, Sugar, Salesforce (and more), we are a company intensely passionate about eating and optimizing your software to make it the best it can be.
You want your software to sing like Celine Dion. So do we. You want to walk down the hallway (real or virtual) with your coworkers chanting your name as the office hero. Don’t pretend you don’t. We want that for you too.
At Faye, we are your software partner. We hire geeks, thinkers, experts and technicians. We are limited only by our caffeine intake – so we buy in bulk and make sure the Arabica never runs out. All for you. That’s what we mean when we say, “We Eat Software”. We take your systems, process and tech stack complexity and handle it for you. We take your adoption issues and solve them. We eat your software.
Almost
1000
Clients
A Team of
100+
Clients in
25+
Countries
Our core
Our mission is to make the best software in the world even better.
Our vision is simple. Help our clients accomplish theirs. There is no ceiling to what we can achieve with a lot of caffeine and an uncompromising commitment to make software better.
Are we the right partner for you? It’s a good idea to get under the hood and take a look at our code (that’s what we call our values). We have seven values that drive us, day in and day out. We hire, fire and measure success on these:
Faye culture
Maintain an ‘Anything is possible’ attitude.
The question is never, “can we do it?”. The question is, “should we do it?” Given enough time and resources, we believe anything can be done. We support this attitude with our words and our deeds.
Take care of the client.
Clients are the reason we exist. Our first thought should always be to solve their problems. This comes before billing, financial implications, or our own needs, wants, and desires. If we take care of clients, the rest will take care of itself.
Move Fast
We have a sense of urgency in what we do because the world is moving fast. Our team, clients, partners expect nothing less from us. We respond to emails in a timely manner and return calls quickly. At Faye, we blow people away with our speed.
Have a growth mindset.
We are committed to personal and professional growth as individuals, and organizational growth as a company. This happens by not fearing change, by consistently pursuing ongoing training and education, and by not shying away from tough conversations where constructive feedback is given.
Innovate. Innovate. Innovate… or simply: Innovate3
Innovate, Innovate, Innovate = Innovate3
We say it three times because it’s that critical. Our success is tightly interwoven with our ability to deliver innovative solutions for complex problems and innovative software to meet customer needs.
Own what happens. It’s on you.
Good or bad, we own what happens. We take responsibility for our actions and outcomes. Excuses and blame are for other people. If we make a mistake, we don’t point fingers. We own it, understand it, and then make it right.
Conscious & enthusiastic teamwork. We do this together.
Promoting and supporting teamwork is critical to our success as an organization. We hold ourselves to the highest standards of accountability for productivity and responsiveness as a team.
