Redefine Teamwork. Unlock the full potential of your distributed teams.
Whether you’re new to Zoom or looking to optimize your current setup, Faye’s Zoom services ensure seamless integration, adoption, and deployment. Our expertise helps you leverage Zoom’s intuitive, scalable, and secure platform for a more efficient workspace.
Our Zoom Service Offerings
Zoom Implementation Services
Launch, optimize, and future-proof your communication platform with end-to-end Zoom implementation. Faye’s certified experts ensure a seamless transition, robust setup, and worry-free onboarding for distributed teams and enterprise clients. From requirements gathering to roll-out, you’ll maximize your investment and avoid common pitfalls by leveraging our proven methodology.
Custom Application Development for Zoom
Take your Zoom deployment further with custom-built solutions tailored to your business. Faye’s developers create advanced integrations and apps that bridge Zoom to your CRM, support desk, or data platforms. Streamline support, deliver curated customer experiences, and automate your communication workflows to fit your unique needs.
Zoom Integration Services
Unlock true collaboration by connecting Zoom with the rest of your tech stack. Faye’s custom Zoom integration offerings link Zoom with your CRM, help desk, and productivity systems, so data flows seamlessly between platforms and your team operates with complete efficiency.
Managed Zoom Services
Focus on your core business while Faye’s experts support and optimize your Zoom setup 24/7. Our managed services deliver proactive monitoring, updates, troubleshooting, and strategic guidance, ensuring your Zoom deployment stays secure, scalable, and ahead of evolving business requirements.
Faye Add-Ons for Zoom
Zoom + SugarCRM Integration
Managing customer interactions within your CRM just got a whole lot easier and more efficient. With the SugarCRM Zoom Integration by Faye, you can enjoy seamless blending of telephony technology directly within Sugar. Designed to enhance productivity, this integration ensures every call—whether dialed or received —is automatically logged in Sugar, allowing for better analytics, enhanced communication, and more effective lead management.
Zoom + Zendesk Integration
Streamline support with the Zendesk Zoom Integration by Faye. Manage calls directly in the Agent Workspace, with each call logged and linked to tickets for better analytics. Built on Zoom’s platform, this cloud phone system supports inbound and outbound calling through the PSTN. Service is available in 45+ countries, with a bring-your-own carrier option for easy transition.
Zoom Expertise
Utilize over 1,000 apps and integrations for enhanced collaboration and productivity.
Create engaging meeting experiences with HD video and audio for up to 1,000 participants.
Strengthen voice communications with global cloud phone solutions, secure call routing, and more.
Including AI chatbots for 24/7 support, simple integration with chat, phone, and video, customizable call routing, and detailed analytics.
Axia for Zoom
Axia elevates Zoom management by bundling Faye’s unparalleled capabilities and expertise into one simple subscription, ensuring your organization experiences continuous improvements at a predictable cost. Our approach covers everything from technical support and ongoing strategy to regular check-ins, onboarding, and training, making your software better with time.
Unlike other service providers, we continuously optimize and customize your Zoom setup, transforming it into a dynamic, game-changing solution for your team. With benefits tailored specifically for Zoom Business, including dedicated account management, priority support via phone and Zoom chat, and strategic best practices, our support ensures your deployment is always at its peak.
WORLD-CLASS CRM AND CX EXPERTS
Faye has completed over 1,000 successful CRM and CX software projects. Our depth of expertise is showcased through a library of custom-built software enhancements, tools, and integrations used by 100,000+ users every day.
As a 10-time Inc. 5000 winner and member of the CRN Solutions Provider 500 List, we know software implementation, integration, and support like the back of our hands.
To learn more about our CRM qualifications, please view our Awards Page.
Our Expertise
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Frequently Asked Questions
What Zoom services does Faye offer for seamless video conferencing and hybrid events?
Faye provides end-to-end Zoom solutions, including implementation, integration, migration, and managed services. Whether you need to launch Zoom Meetings and Zoom Webinars or set up Zoom Rooms and Zoom Phone, our experts handle deployment, configuration, and ongoing support to improve team effectiveness and increase productivity. How can Faye streamline Zoom integration with my existing CRM and support systems?
Our custom Zoom integration services connect Zoom with SugarCRM, Zendesk, HubSpot, and more via the Zoom API and Zoom App Marketplace. We automate call logging, meeting summaries, and action item tracking in your CRM, enabling seamless group collaboration and data governance across platforms.
What does the Zoom implementation process look like?
The Zoom implementation engagement includes requirements gathering, account provisioning, workspace configuration (including Zoom Rooms and digital signage), user training on Zoom Meetings, Zoom Webinars, and mobile device access, followed by post-launch optimization and performance monitoring.
Can Faye help me run large-scale virtual and hybrid events on Zoom?
Yes. Our Zoom solutions encompass planning and managing virtual events, hybrid conferences, and digital signage setups. We configure Zoom Events and video conferencing rooms to support unlimited attendees, robust security features, and high-quality camera and audio performance.
How does managed Zoom services improve my team’s productivity?
With a managed domain under Axia for Zoom, Faye offers 24/7 monitoring, proactive updates, and dedicated support. Features include centralized scheduling, cloud storage management, meeting summaries via Zoom AI Companion, and access to advanced Zoom Workplace analytics to drive continuous improvement.
What security features are included in Faye’s Zoom platform deployments?
Our Zoom services include robust security features such as end-to-end encryption, managed domains, role-based access controls, secure cloud storage, and compliance configurations to ensure your Zoom account and phone communications meet industry standards and protect sensitive data.
Are there extra costs associated with Zoom Rooms or Zoom Phone?
Faye’s proposal outlines all licensing and infrastructure fees upfront. While Zoom Rooms hardware and dedicated phone numbers may incur additional costs, we provide transparent budgeting for devices (cameras, displays), cloud storage, and support so there are no surprises.
How does Faye support meeting scheduling and join experiences?
We integrate Zoom scheduling with calendar systems (Google Calendar, Microsoft 365) and provide streamlined join experiences via Zoom desktop, mobile device, and browser. Users can join meetings, webinars, and virtual breakout rooms with a single click, improving collaboration and reducing friction.
How do I get started with Faye’s Zoom services?
Book a meeting to discuss your requirements for Zoom. Our experts will assess your environment, recommend the right Zoom solutions, and provide a tailored roadmap to achieve your communication goals.
Interested in ZOOM Services?
Book a meeting with one of our experts