questions about CRM before buying it

Buying and implementing a CRM is a big decision for any company. There are many factors to consider. It’s not just about the bells and whistles of new software. It’s realizing your current system isn’t working anymore, identifying the goals you’d like to achieve, and finding the solution that will tackle your current challenges.

When thinking about new software, it’s time to do an internal audit of what your current situation is, then take a look at the software options on the market. You can also get a feel for what consumers are saying about specific software by reading third-party reviews, such as PC Mag and Gartner.

Here are 20 questions you should always ask when buying CRM software:

Internal Questions:

Nervous about migrating your CRM? Here are 10 tips.

External Questions:

If you need help answering questions about user experience, check out this article.

Do you have questions about CRM or CRM in general? Contact us today!