Making the best software, better – together.
Go beyond traditional managed services
Axia elevates the concept of traditional managed services by bundling Faye’s capabilities and expertise into one annual or monthly subscription, empowering your organization with continuous improvements at a fixed flat rate fee. Unlike other software support providers, Faye doesn’t just settle for simple issue resolution and maintenance. We take it a step further by continuously optimizing your platform, transforming your application from something that just checks a box to a total game changing solution.
AXIA Includes
Strategy & Planning
CRM & CX strategy to take the power of your software and maximize its potential within your business.
Configuration & Deployment
Moving beyond out-of-the-box and configuring your implementation to your bespoke business needs, including integration with your software stack.
Adoption & Accountability
Refreshers, onboarding programs, a training academy and dedicated documentation make Axia a secret weapon in driving the ongoing value of your business.
Training & Optimization
Quarterly reviews and regular training programs keep your teams up to date with the latest software features and any bespoke enhancements deployed into your instance.
Software & Services
Priority level support, software to support integrations, and access to Faye’s library of software tools to drive better user adoption and effectiveness.
One size never fits all
With several Axia package options to choose from, you’ll be sure to find the perfect fit for your organization. We can also work with you to customize features and processes to ensure that there is an Axia package that is the perfect match for your organization. Find out which Axia package suits you best!
Why AXIA?
Cost Predictability
Easier budgeting and cost estimates with our clear pricing structure.
Team of Experts
No need to depend on a single resource, we can manage and maintain your platform for you!
Scalability & Flexibility
Adjust the level of service as your requirements evolve without the burden of renegotiating contracts.
Improved Efficiency
Ensure projects are completed quickly without feeling bound by the number of hours contracted.
Expertise & Specialization
Our experts have extensive knowledge in deploying, managing, and optimizing leading CRM and CX platforms.
Ongoing System Maintenance
Minimize downtime and maximize your software’s performance.
Continuous Improvement & Innovation
Stay current with industry trends though our new features, tools, and add-ons.
Reduced Administrative Burden
Streamline administrative processes and consolidate billing and contract management into a single agreement.
Multi Application Support
You aren’t limited to a single application. Ensure you get support for the CRM and CX platforms you’re already using!
Focus on Core Business
Concentrate on your core business activities and leave the software management to us!
Work With an Award-Winning Partner
Axia for all your software needs
Interested in Axia?
Contact us to find out more.