Software has always changed rapidly, and it will change even more quickly in the years to come. From new features like predictive analytics and sentiment analysis to new security standards, organizations need to stay on top of software changes and optimization if they want to drive their business forward.
But, with limited internal resources, that’s easier said than done.
Managing software is a time-consuming and cumbersome process that doesn’t always reach the top of the company to-do list.
Success with software purchases depend largely on the capabilities and knowledge of those administering it. And unfortunately, most organizations don’t have the ability to hire a full-time administrator for your software.
We commonly find that sales, marketing, or operations employees get tasked with software management in addition to everything else on their plate. And, more often than not, this part-time software administrator doesn’t have the time or know-how to configure the software deeply, understand best practices, keep current with product training and certifications, and more.
The bottom line? Many organizations are not getting the ROI that they expect from their software purchase. The truth is, optimizing your software takes an entire team of experts—it’s not just a one-person job.
For software to truly aid in strategic growth, organizations need a strong team of experts dedicated to continually optimizing the system. This team would typically include the following roles:
|Team Role||Average Salary from glassdoor.com|
Unfortunately, not many companies have an additional almost $500,000 to spend each year on software management and optimization. The good news is that a different approach exists that doesn’t require such a significant lift from an internal team.
Faye has been serving clients for more than 13 years, and in that time, we have accumulated a wealth of software experience and knowledge. We now bring this expertise to our clients in a monthly or annual consultant-led subscription software success program: Axia.