Blog

Customer Experience

Zendesk vs. Other CX Solutions: Which Customer Service Platform Is Right for You?

• Adrian Boerstra, VP Strategic Services
• September 29, 2025

CRM / SalesWorkflow Efficiency / Automation

Software Implementation Guide: A Step-by-Step Plan 

• Sarah Hurd, VP Professional Services
• September 8, 2025

CRM / Sales

SugarCRM Hosting Options: What to Know Before Moving to Premium Cloud

• Jeff Mcintire, Senior Director IT & Hosting
• August 29, 2025

CRM / Sales

CRM ROI Explained: What Every Business Should Know

• Adrian Boerstra, VP Strategic Services
• August 20, 2025

Customer Experience

Why We Choose Relationships Over Projects (And Why You Should Too)

• David Faye, CEO
• August 19, 2025

Customer Experience

The Ultimate Guide to Selecting and Implementing a CX Platform

• Sarah Hurd, VP Professional Services
• August 18, 2025

CRM / Sales

The Complete Data-Driven Sales Process Optimization Framework

• Sarah Hurd, VP Professional Services
• August 15, 2025

CRM / Sales

How CRM Improves the Patient Experience in Healthcare

• Luke Richmond, Director of Global Professional Services
• August 8, 2025

Conversational AI / BotsCRM / Sales

How AI is Revolutionizing Sales Forecasting and Pipeline Management

• Ross Peetoom, VP Professional Services
• July 30, 2025

CRM / Sales

Machine Learning vs. Traditional CRM Analytics

• David Pascale, Sr. Director Data & AI
• July 23, 2025

Conversational AI / BotsCRM / Sales

AI Customer Segmentation Strategies for Higher Conversion Rates

• Sarah Hurd, VP Professional Services
• July 17, 2025

Conversational AI / BotsCRM / Sales

AI in SugarCRM – a Step-by-Step Implementation Guide

• Adrian Boerstra, VP Strategic Services
• July 10, 2025