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Fractional Chief AI Officer: What’s the Value for Your Business?

Jason Green, President and Chief AI Strategy Officer
January 6, 2026

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CRM / SalesWorkflow Efficiency / Automation

The Top Zendesk NetSuite Integrations

Chin Ogba
January 5, 2026

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How to Connect AI, CRM & CX Tools Without Breaking Your Stack

Adrian Boerstra, VP Strategic Services
December 18, 2025

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AI LeadershipCustomer Experience

What Is Intercom’s Fin AI Agent and How Does It Redefine CX?

David Pascale, Sr. Director Data & AI
December 12, 2025

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The AI Sherpa Your Business Needs: How Faye’s AI Adopter Bundle Gets You to the Summit

David Pascale, Sr. Director Data & AI
December 7, 2025

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How to Build Your First AI Agent Inside Your CRM

Shaun Taberer, Senior Solutions Consultant
December 7, 2025

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AI Ethics and Governance: How to Balance Innovation With Responsibility

David Pascale, Sr. Director Data & AI
November 25, 2025

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Generative AI Workshops: Unlocking Innovation With Hands-On Learning

Jason Green, President and Chief AI Strategy Officer
November 16, 2025

people discussing ai governance

AI Governance for CX/CRM: A Framework for Safe Deployment

Adrian Boerstra, VP Strategic Services
November 10, 2025

woman using ai in customer service automation

Conversational AI / Bots

AI-Powered Customer Service: Transforming Support with Intelligent Automation

David Pascale, Sr. Director Data & AI
October 31, 2025

best sales crm

Best CRM for Growing Sales Teams: Balancing ROI and Complexity in 2026

Adrian Boerstra, VP Strategic Services
October 29, 2025

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AI Strategy: The Complete Guide

David Pascale, Sr. Director Data & AI
October 23, 2025