Blog

AI Leadership

Garbage In, Garbage Out: What London Tech Week 2026 Really Taught Us About AI

• Elizabeth Agudelo, Consultant
• June 30, 2026

CRM / Sales

Salesforce PDO: Your Essential Partner for AppExchange Product Success 

• Matt Scheer, Director
• June 4, 2026

AI Leadership

AI Managed Services: Why Your AI Needs Continuous Care to Deliver ROI

• Jason Green, President and Chief AI Strategy Officer
• May 29, 2026

AI Leadership

Top Intercom Service Partners: How to Choose One in 2026

• Melanie Parson
• May 21, 2026

Customer Experience

AI in Customer Service: What’s Real, What’s Hype, and Where to Start

• Jason Green, President and Chief AI Strategy Officer
• May 19, 2026

CRM / SalesWorkflow Efficiency / Automation

Top Sugar Partners Globally

• Luke Richmond, Director of Global Professional Services
• May 15, 2026

CRM / Sales

What’s Possible With The Right Salesforce Implementation Partner

• Michael Beswick, Vice President, Professional Services
• May 8, 2026

AI Leadership

AI Training for Business Leaders: Turning Hype Into Practical Impact

• Jason Green, President and Chief AI Strategy Officer
• March 29, 2026

AI LeadershipCustomer Experience

5 Ways AI Is Redefining Customer Experience in 2026  

• Melanie Parson
• March 25, 2026

AI LeadershipConversational AI / Bots

How Voice AI Is Reducing Friction Across Organizations

• Dan Hawvermale, SVP, Revenue.
• February 12, 2026

AI LeadershipConversational AI / Bots

AI Agents vs Custom GPT: What Each One Is, How It Works, and When to Use It

• David Pascale, Sr. Director Data & AI
• February 9, 2026

AI Leadership

How to Select the Best AI Consulting Firm

• Dan Hawvermale, SVP, Revenue.
• February 9, 2026