AI Unwrapped: Real-World CX & EX Strategies for 2025 and Beyond 

Dec 12, 2024 Thursday

4 – 6:30 PM EST

The Casso, Raleigh 603 W Morgan St, Raleigh, NC

AI promises big things for customer and employee experiences, but it’s easy to get caught up in the hype. Join us on 12/12 from 4-6:30pm at The Casso Raleigh for an interactive, in-person presentation on how AI can elevate your 2025 strategy—no silver bullets, just data-driven insights and real success stories from this past year. Discover how companies are leveraging AI to enhance customer support and streamline employee experiences, making real, measurable impacts without the fluff. 

This event will feature: 

• How to achieve efficiency gains and cost savings through AI-driven efficiencies in customer and employee interactions 
• Processes to optimize customer and employee journeys with insights that go beyond the buzzwords 
• Actionable recommendations to boost customer satisfaction and engagement with data-backed personalization and smart service solutions 

The event kicks off at 4pm with the live presentation, followed by a complimentary happy hour featuring curated cocktails, delicious appetizers, and a holiday-themed raffle with an exciting prize. 

Come for the insights, stay for the celebration, and leave with actionable strategies to make 2025 your most impactful year yet. 

Speakers

Gregor Ruthven

Solutions Architect