Conversational AI / Bots

Conversational AI / Bots

From Marvin the Robot to ChatGPT: Lessons on AI Adoption

• Adrian Boerstra, VP Strategic Services
• July 11, 2024

Conversational AI / Bots

How to Optimize Your Support Operations With AI

• Sarah Hurd, VP Professional Services
• April 1, 2024

Conversational AI / Bots

4 Ways Chatbots Increase Customer Satisfaction 

• Sarah Hurd, VP Professional Services
• March 11, 2024

Conversational AI / Bots

How Chatbots Reduce Support Costs 

• Sarah Hurd, VP Professional Services
• February 12, 2024

Conversational AI / Bots

How AI Bots Drive Omnichannel Customer Support

• Sarah Hurd, VP Professional Services
• December 4, 2023

Conversational AI / Bots

5 Ways to Prepare Your Ecommerce Support Team for Black Friday

• Sarah Hurd, VP Professional Services
• October 11, 2023

Conversational AI / Bots

Should Chatbots Be Part of Your Brand Strategy?

• Sarah Hurd, VP Professional Services
• September 4, 2023

Conversational AI / BotsOther

Building Relationships with Mobile-First Customers

• Sarah Hurd, VP Professional Services
• August 14, 2023

Conversational AI / Bots

How ChatGPT is Revolutionizing AI Chatbots 

• Sarah Hurd, VP Professional Services
• February 27, 2023

Conversational AI / Bots

Customer Service: From Cost Center to Value Driver 

• Sarah Hurd, VP Professional Services
• January 25, 2023

Conversational AI / BotsCRM / Sales

The Importance of AI for Sales and CX

• Sarah Hurd, VP Professional Services
• November 2, 2022

Conversational AI / Bots

4 Ways Chatbots Drive Customer Support Efficiency 

• Sarah Hurd, VP Professional Services
• July 21, 2022