From Support to Supply: Zendesk and NetSuite

Effortlessly connect Zendesk and Oracle NetSuite with the Zendesk NetSuite Integration by Faye, enhancing your CX platform with powerful ERP functionalities to optimize both customer engagement and operational processes.  

By syncing NetSuite customers to Zendesk organizations, you can streamline support and billing processes enabling agents to quickly resolve inquiries with direct access to NetSuite’s invoice history within Zendesk. With the Zendesk NetSuite Integration, you can enhance customer satisfaction and free up valuable time—letting you focus more on growth and less on manual tasks. 



Key Benefits

  • Improved Customer Service: Provide faster, more personalized support with integrated customer and contact information.  
  • Increased Operational Efficiency: Reduce manual data entry and administrative overhead, freeing staff to focus on more value-added activities.  
  • Better Financial Data Accessibility: Enable agents to quickly address and resolve billing queries with instant access to NetSuite’s invoice history within Zendesk.


  • $1,999/year + $5,000 one-time setup fee


Find out more about this Integration