Blog

CRM / SalesCustomer Experience

Integrating CRM and Project Management

• Ross Peetoom, VP Professional Services
• December 21, 2020

Conversational AI / BotsCustomer Experience

Using Sentiment Analysis to Improve Your Customer Service

• Sarah Hurd, VP Professional Services
• December 11, 2020

Workflow Efficiency / Automation

5 Key Concepts for Connecting Technology and Compliance

• Jeff Mcintire, Senior Director IT & Hosting
• December 7, 2020

Customer Experience

9 Reasons to Use a Chat Platform

• Luke Richmond, Director of Global Professional Services
• November 30, 2020

CRM / Sales

5 Ways Sugar Discover Unlocks the Value of your CRM

• Adrian Boerstra, VP Strategic Services
• November 24, 2020

Customer Experience

How to Actually Use Data to Create a Better CX

• Sarah Hurd, VP Professional Services
• November 17, 2020

Customer Experience

How FlareCPG Equips Support Agents for Success

• Luke Richmond, Director of Global Professional Services
• November 12, 2020

CRM / Sales

8 Key Technologies for WFH Productivity

• Adrian Boerstra, VP Strategic Services
• November 11, 2020

Customer Experience

How to Become a CX Champion

• Sarah Hurd, VP Professional Services
• November 10, 2020

CRM / Sales

The Top 10 Features You Should Look for in a CRM

• Shaun Taberer, Senior Solutions Consultant
• October 23, 2020

Customer Experience

4 Ways to Improve Customer Retention While Selling Remotely

• Sarah Hurd, VP Professional Services
• October 22, 2020

CRM / SalesCustomer Experience

Using Your CRM to Help You Prevent Bad Customer Service

• Shaun Taberer, Senior Solutions Consultant
• October 12, 2020