Utilization Monitor for Sugar
Are you looking for actionable insight into how your team is using Sugar? The Utilization Monitor for Sugar equips managers and supervisors with valuable optics into what their CRM users are doing within the platform. A must-have user adoption driver, the Utilization Monitor for Sugar, provides a real-time visual dashboard of the critical business activities managers need to track their CRM platform usage.
Features of the Utilization Monitor for Sugar
- Display usage stats on a custom dashboard
- Display a usage score
- Filter by roles and users
- Customize how much each activity contributes to the usage score
- See a trending score indicating how employees’ Sugar use changes
- Toggle between time periods (30, 60, 90 days)
Key Benefits
- Track users’ interaction with the system to gauge adoption
- Compare usage between users and user groups to improve productivity
- Track usage trends over time
- See when users aren’t adopting features
